Technical Program Manager (II)

In this dynamic role, you will be instrumental in driving complex programs from conception to completion, directly influencing critical business outcomes and fostering continuous improvement across diverse teams. Key Responsibilities Independently author comprehensive program charters, meticulously outlining scope, timelines, objectives and key results (OKRs), resourcing, and potential risks/dependencies for advanced programs. Develop detailed project plans that segment projects into distinct phases, identify risks and dependencies, and clearly communicate program constraints. Cultivate trusted relationships with program stakeholders to facilitate effective decision‑making and optimize program team roles and responsibilities. Manage program escalations in close collaboration with stakeholders, ensuring timely and effective resolution. Independently triage technical issues across various teams and accurately assess the impact of technical escalations. Resolve issues and requests related to tooling and processes that support engineering execution. Design and deliver predictable program communication plans, tailored by stakeholder type, in collaboration with program stakeholders. Represent the program team across a wide array of touchpoints and engagements. Execute change management requirements identified by program stakeholders, developing rollout plans that include impact analysis in close collaboration with stakeholders. Monitor the progress of change management rollouts and resolve any misalignments. Independently determine and collect necessary data to effectively execute and govern programs. Maintain project trackers and status reports, proactively managing dependencies and incorporating values such as Product Inclusion and brand trust. Define program governance structures, ensuring effective management of mitigations, post‑mortems, and escalations. Drive effective program team meetings. Determine program phasing and metrics that drive continuous improvement, including resource stewardship, in close collaboration with program stakeholders. Establish regular checkpoints to deliver and assess improvement metrics, providing transparency and rationale for program pivots. Required Skills & Experience Proficiency in Team Management Proficiency in Communications Management Proficiency in Managing Organizational Change Proficiency in Stakeholder Management Proficiency in Planning Proficiency in Technical Judgment Proficiency in Execution and Governance Proficiency in Portfolio Management Proficiency in Continuous Improvement Benefits: Our eligible talent get access to subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. Aquent is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive. #J-18808-Ljbffr Aquent