Teller

Position Overview As a Teller within PNC's retail banking organization, you will be based in Cary, NC at the Waverly Branch. PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. The teller’s role is to deliver an outstanding customer experience, improve financial wellbeing, and create loyalty while growing share of wallet. Job Description Process a variety of customer interactions. Educate customers on alternatives available for their financial interactions. Identify banking opportunities during customer interactions and refer as appropriate. Perform lobby engagement activities to connect with customers and position PNC products to meet their needs. Educate customers on options for managing financial transactions by leveraging technology, tools and resources. Apply product and procedural knowledge to solve customer problems. Adhere to all policies and procedures, demonstrating sound judgment within established limits. Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately. Qualifications Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales, Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs. Work Experience: Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education: No Degree required. Certifications: No Required Certification(s). Licenses: No Required License(s). Benefits Medical/prescription drug coverage (with Health Savings Account feature) Dental and vision options Employee and spouse/child life insurance Short and long‑term disability protection 401(k) with PNC match Pension and stock purchase plans Dependent care reimbursement account; backup child/elder care Adoption, surrogacy, and doula reimbursement Educational assistance, including select programs fully paid Robust wellness program with financial incentives Paid time off: maternity and/or parental leave; up to 11 paid holidays; 9 occasional absence days; 15–25 vacation days (per career level and years of service) Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io with the subject line “accommodation request” and include your name, the job ID, and your preferred method of contact. Applicants may also call View phone number on click.appcast.io and say “Workday” for accommodation assistance. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) requirements. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr