Systems Integration Analyst

Keys:
Experience with scripting or development in one or more languages (e.g., JavaScript, Python, PowerShell, or
similar with a focus on maintainable and well-structured code
• Coding Practices:
Understanding of basic software development principles and best practices
• Integration & Data:
Experience with APIs (REST/SOAP), JSON/XML, file-based data exchanges
• Automation & Support Development:
Experience building or maintaining scripts, automation workflows, lightweight applications
• Monitoring & Support Tools:
Familiarity with application logs, error tracking, and basic operational monitoring tools
• Testing & Validation:
Experience supporting UAT, testing scripts, or validating system changes

• Jack Henry Symitar experience is HUGE BONUS

POSITION PURPOSE
This role supports stability, connectivity, and reliable operation of core business systems across the organization. The Systems Integration Analyst ensures applications, vendors, and data platforms work together effectively to support daily business operations.
This position focuses on application support, vendor coordination, and system integrations that enable consistent data exchange through APIs, file transfers, and vendor-managed interfaces. It also supports light development and automation work, including scripts, integrations, and simple applications that improve operational efficiency and system usability.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
• Application Support & System Stability • Serve as a primary contact for application issues, including troubleshooting and resolution • Coordinate with vendors to resolve issues and maintain system functionality • Monitor system performance, alerts, and logs to ensure stability and availability • Support application upgrades, patches, and release testing • Identify opportunities to reduce manual effort through configuration or automation • Support user testing and validation of system changes
• Development & Automation Support
• Develop and engineer lightweight applications, widgets, and automation solutions that support digital banking and business operations • Support scripting and automation to improve efficiency and reduce manual processes across systems • Enhance and maintain existing scripts, APIs, and web-based components used for integration and reporting • Support system integrations through APIs, file exchanges, and vendor platforms • Document integration workflows, interfaces, and key system dependencies
• Data & BI Support • Extract and deliver data files to support Business Intelligence reporting needs • Validate accuracy and consistency of data extracts provided to BI team • Assist in troubleshooting data flow issues between systems and applications as needed
PERFORMANCE MEASUREMENTS
• New vendors and platforms integrate faster with fewer production issues.
• Clear, documented understanding of how systems interact and where data lives.
• Fewer fragile, undocumented PowerOns and point-to-point integrations.
• Improved operational stability and reduced incident volume tied to integrations.
• Increased technical confidence across the Applications team.
QUALIFICATIONS
EDUCATION/CERTIFICATION:
BACHELOR'S DEGREE IN COMPUTER SCIENCE, INFORMATION SYSTEMS, OR RELATED FIELD PREFERRED 3-5+ YEARS OF EXPERIENCE IN APPLICATION SUPPORT, SYSTEMS INTEGRATION, OR RELATED IT ROLES

REQUIRED KNOWLEDGE & SKILLS:
• STRONG TROUBLESHOOTING AND ANALYTICAL SKILLS WITH A FOCUS ON SYSTEM SUPPORT AND ISSUE RESOLUTION • ABILITY TO WORK EFFECTIVELY WITH BOTH TECHNICAL TEAMS AND BUSINESS USERS • STRONG COMMUNICATION AND COLLABORATION SKILLS ACROSS IT, VENDORS, AND BUSINESS PARTNERS • ABILITY TO MANAGE MULTIPLE PRIORITIES IN A SUPPORT-FOCUSED ENVIRONMENT • COMFORTABLE LEARNING NEW SYSTEMS, TOOLS, AND VENDOR PLATFORMS

BASIC UNDERSTANDING OF:
• VENDOR-HOSTED APPLICATIONS AND SAAS PLATFORMS • CORE BANKING OR FINANCIAL SERVICES ENVIRONMENTS (PREFERRED) • SYSTEM INTEGRATION CONCEPTS INCLUDING APIS, FILE TRANSFERS, AND DATA EXCHANGE • APPLICATION SUPPORT PROCESSES, MONITORING, AND INCIDENT RESOLUTION • BASIC SCRIPTING OR AUTOMATION CONCEPTS (PREFERRED, NOT REQUIRED AT DEPTH)

EXPERIENCE REQUIRED:
• Scripting & Development:
Experience with scripting or development in one or more languages (e.g., JavaScript, Python, PowerShell, or
similar with a focus on maintainable and well-structured code
• Coding Practices:
Understanding of basic software development principles and best practices
• Integration & Data:
Experience with APIs (REST/SOAP), JSON/XML, file-based data exchanges
• Automation & Support Development:
Experience building or maintaining scripts, automation workflows, lightweight applications
• Monitoring & Support Tools:
Familiarity with application logs, error tracking, and basic operational monitoring tools
• Testing & Validation:
Experience supporting UAT, testing scripts, or validating system changes
SKILLS/ABILITIES:
• Ability to read and reason through technical documentation and API specs.