Learning Consultant

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunities for people to achieve fulfillment through career success. Ready to join us? Here's what the opportunity supported through our TGS Talent Acquisition Team requires: Position Overview The Learning Consultant (LC) works with clients to execute on large/complex customer facing projects that support critical business process, application deployments, and other larger multifaceted initiatives which contribute to the overall strategic direction of an organization. The Learning Consultant is an expert in instructional design, adult learning theories, and emerging training technologies. This collaborative role provides programmatic direction and oversight to an internal team of instructional designers and other internal roles as well as the client project team to design, deliver, and evaluate large-scale training and OCM programs for variety of situations, including new hire onboarding, re-skilling, technology integration, and product launches. This role is highly visible, collaborative, and uniquely positioned to convey the mission, vision, and values of TEKsystems to our clients. This is a fully remote, 14-week contract assignment. Responsibilities * Needs Assessment: o Lead the efforts to analyze and confirm the performance problem. o Lead efforts to collect data needed for learning and performance solutions and to inform change strategies. o Conduct audience analysis of learners and stakeholders to document audience preferences and characteristics through interviews, surveys, and focus groups. o Lead the job-task analysis for impacted roles to identify critical competencies, performance support needs, and learning objectives. o Analyze client source content, target audience demographics, job tasks, and learner environment to identify learning objectives and appropriate instructional strategies. o Recommend learning and measurement strategies. o Catalog Subject-Matter-Experts and engage during analysis. o Coordinate the identification of subject-matter-experts or performance exemplars with the client. * Curriculum Design: o Create detailed curriculum maps that reflect the analysis and demonstrate the closure of knowledge or skill gaps. o Develop learning objectives that are aligned with organizational goals. o Consult with stakeholders to shape and confirm the learning strategy. o Apply the appropriate instructional design methods (e.g., ADDIE, Agile). o Create options for delivering engaging training or performance support (e.g., simulations, job-aids, games, hands-on activities, interactive case studies, role-plays, and assessments). o Develop final report of recommendations that meet the client's expectations and budget. o Provide thought-leadership on adult learning theory and principles, adoption accelerators, and delivery options. o Create and manage epics and stories for agile projects. o Communicate progress and outcomes of learning programs to key stakeholders. * Coordinate Training Delivery Logistics: o Assist customers with Learning Management System (LMS) selection and implementation recommendations. o Assist with recommendations for course registration and prework. o Coordinate instructor assignments. o Track instructor deliveries. * Creation of Evaluation, Communication, and Maintenance Plans: o Develop an evaluation plan that can be used to gauge the impact of training interventions on performance and organizational goals. o Develop a maintenance and operation plan outlining solution delivery (i.e., training or performance support) and maintenance needs. o Develop and implement communication plans to promote learning initiatives o Develop playbooks to support rollout of training programs - Train-the-Trainer, etc. * Industry Leadership: o Actively research and mentor team on emerging learning technologies, methodologies, and support systems resulting in the most effective and efficient solutions. o Identify new potential internal and external relations for tool, technology, and capability advancement. o Raise the bar on existing learning solution development process, techniques, and solution types appropriate to improve instructional design and development skills. * Coaching and Mentorship: o Mentor and coach Instructional Designers to ensure consistent delivery of high-quality solutions. o Lead development of learning standards for organization. o Monitor and review instructional design deliverables. Required Skill Set * Technical Skills: o Comprehensive knowledge of e-learning and industry standards (such as SCORM and AICC) that govern how digital learning content interacts with Learning Management Systems o Comprehensive knowledge of instructional design methodologies, adult learning principles, human behavior and performance, methods for curriculum and training design, and the measurement of training effectiveness o Proficient in leveraging human performance improvement methodologies to identify performance gaps, develop targeted solutions, and evaluate effectiveness o Demonstrated analytical, critical thinking, and problem-solving skills o Comprehensive knowledge of common of current learning development software o Ability to analyze source content and extract relevant information for instructional purposes o Working knowledge of main TGS business areas, including AI, application modernization, data modernization, and ITSM o Ability to use visualization and diagramming tools (e.g., Mirro, Visio) to design and communicate instructional design concepts, curriculum structures, and learning workflows o Proficiency with online communication tools (e.g., Microsoft Teams, SharePoint) and etiquette for engaging in asynchronous communications * Critical Business Skills: o Demonstrated ability to apply a consultative approach, including active listening, problem analysis, and solution-oriented communication to address client need o Excellent written and verbal communication skills with a thorough knowledge of English grammar, composition, and conventions for different contexts (formal and informal) o Strong collaboration and leadership skills to build trust with client and internal stakeholders and provide directions to team o Ability to identify problems, risks, and issues; engage clients in challenging conversations to address concerns, mediate effectively, develop solutions, and implement a course of action o Ability to interpret unclear or evolving requirements and translating them to well-defined, actionable steps o Strong business acumen with proven ability to deliver impactful presentations (e.g., persuasive, informative, facilitative, advisory) and manage client relationships effectively o Professional interpersonal communication and conflict resolution skills o Skilled in planning and prioritizing work to optimize productivity and meet deadlines o Ability to work independently while collaborating in a team environment o Ability to organize, prioritize, coordinate and implement multiple projects o Strong emotional intelligence skills for understanding perspectives, managing emotions, and maintaining positive client and team interactions o Ability to identify and document risks using structured tools and frameworks * Program Oversight: o Resolve complex problems and mitigate risks o Present issues and negotiate effective solutions for resolution in a highly complex or sensitive cross functional environment o Apply business and financial skills to managing instructional design projects o Adhere to financial budget and timelines for complex projects o Collaborate with cross practice partners to co-create solutions and provide recommendations for addressing risks and issues o Ability to anticipate interdependencies and potential risks across projects o Ensure a "meets expectations" for CSAT of supported projects/clients o Meet deliverable goals and quality expectations based on business requirements o Manage cross-practice partnerships to ensure success * Team Leadership: o Highly independent and a team leader o Foster collaboration and partnerships by actively engaging team members to leverage their expertise and diverse experiences in developing effective solutions o Build relationships among development team and stakeholders o Influence work of supporting team members when serving as project team lead o Accountable for own behavior to achieve highest level of teamwork and collaboration Required Qualifications, Education and Experience * MA preferred or a BS or BA degree from an accredited university, ideally in Instructional Design, Adult Education, Human Performance Improvement/Technology * 7 or more years of experience in Learning Strategy or another related field * 3 or more years of experience providing Learning Consulting in a corporate environment * Demonstrated ability to manage complex projects and multiple priorities in a fast-paced environment at a high level of competence * Effective collaboration skills with vendors, internal customers, and clients * Ability to build and maintain credibility with internal and external contacts * Exceptional oral and written communication, presentation, and facilitation skills to deal with internal and external contacts * Strong consulting, analytical, negotiating, problem-solving, decision making, and problem-solving skills *Job Type & Location*This is a Contract position based out of Cincinnati, OH. *Pay and Benefits*The pay range for this position is $109.00 - $109.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully remote position. *Application Deadline*This position is anticipated to close on Aug 31, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. *San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. *Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.