Rental Properties Manager

Rental Properties Manager FLSA: Exempt Salary Grade: 16 (Min $75,661, Mid $90,793, Max $105,925) Hiring Range: $75,661-$90,793

NATURE OF WORK

Under general supervision, the Rental Properties Manager is responsible for the comprehensive planning, coordination, supervision, and administrative oversight of all Town-owned rental properties, associated assets, operations, and immediate personnel. This position plays a central role in advancing the Town's commitment to providing the community with efficient, affordable, safe, and quality housing by ensuring properties are managed with fiscal responsibility, operational excellence, and a high standard of resident service.

DUTIES AND RESPONSIBILITIES

Serves as a Property Manager overseeing the day-to-day operations of the Village Court Apartments complex and other various Town owned rental properties as well as assisting in long range planning relative to property management; manages and coordinates operations including administration, leasing, and resident relations. Manages the rental properties coordinator through appropriate delegation and work supervision; reviews work in progress in order to anticipate technical and management problems; manages and provides leadership and guidance; develops priorities, schedules and assigns tasks and projects; hires, trains and develops staff skills and training plans; coaches and implements corrective actions, prepares and conducts performance evaluations; ensures staff compliance with departmental policies, procedures, and safety practices. Coordination with property maintenance manager and staff is expected. Assist with budget preparation and administering departmental budget and monitoring expenditures, rental revenue and other sources of income; manages the collection, analysis and reporting of project, operational and financial data; develops and prepares proposals and reports. Reviews rental revenue and provides recommendations to the Housing Director and Housing Authority regarding rent levels. Prepares and submits reports to the Housing Director and/or Housing Authority; maintains Property records and documentation. Manage leasing activities including marketing, authorizing rental agreements, and tenant move-in/ move-out. Maintains waitlist, qualifies new residents, coordinates residents moving in and/or out of premises, issues apartment keys and parking passes. Communicates with residents regarding lease issues and/or violations; issues warnings and/or fines regarding lease violations; recommends and conducts eviction or non-renewal of lease procedures as necessary. Participates and/or leads VCA resident advisory committees and meetings. Enforces parking regulations including monitoring parking lot, parking passes and guest passes, while coordinating with VCA maintenance staff for field verification of parking passes, enforcement and wheel locks. Provides administrative support to the Housing Director regarding housing authority matters. Monitors legislative changes to housing matters. Ensure that housing laws are being followed and notify Housing Director of any new laws that could affect policies and procedures. Oversees office supply inventory and departmental equipment and software. Acts as a liaison, when necessary, between Mountain Village and its residents and guests, subcontractors, vendors, and merchants giving direction and assistance as needed. Provides a safe workplace; provides adequate basic job training and safety instruction to all employees; continuously observes and evaluates work conditions and procedures to detect and correct unsafe conditions and practices; encourages employees to report unsafe practices and conditions and to submit practical suggestions for correction; promptly investigates accidents and complete required reports; sees that tools, equipment and personal protective equipment (PPE) are properly maintained and properly utilized; annually reviews and updates workplace safety rules. Immediately reports to Town management any unsafe practices or conditions or violations of Town policy or state or federal law. Contributes to the efficiency and effectiveness of the department’s service to its customers by offering suggestions and directing or participating as an active member of the team. Actively works to progress the Town’s goal of zero waste and carbon neutrality by minimizing unnecessary consumption (of energy, water, paper, plastic, ink, etc.), seeking environmentally preferred products (e.g., reusable, recycled content, non-fossil fuel), and supporting environmental initiatives through participation, promotion, and accurate storytelling. Provides various administrative assistance to the Housing Director as needed. Additional duties as assigned.

MINIMUM QUALIFICATIONS

High school diploma/GED with Bachelor’s degree preferred and minimum three years’ experience in on-site property management and one year as Property Manager preferred, including at least two years supervisory experience. Experience in professional guest service and demonstrated professional communication skills; demonstrated computer skills in working with word processing, spreadsheet, and email software. Bilingual in Spanish and English is desired but not required. LICENSES/Certification(s) Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) desired. Notary Public license obtained within 45 days of employment. Fair Housing training completed within six months of employment. A valid Driver’s License is required.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

Knowledge of: Principles and practices of property management; regulations and standards governing property management including fair housing laws and HUD regulations; construction practices and management, rental applications and lease agreements; leasing policies and procedures; maintenance principles, tools, and equipment; workforce housing policies, processes for developing and administering budgets; supervisory principles, practices, and methods, management and supervisory principles, practices, and methods; conflict resolution strategies; and municipal codes and regulations. Skill in: Overseeing and coordinating apartment complex operations; maintaining compliance with regulations governing property management; providing the community with well maintained and affordable rental housing; supervising leasing and resident relations activities; participating in and overseeing property maintenance activities; administering budgets and monitoring expenditure; supervising, leading, and delegating tasks and authority; working effectively with a diverse cultural community; effectively communicating in written and verbal forms; being flexible with the ability to work as team player and relate well to colleagues at all levels of the organization.

ENVIRONMENTAL FACTORS

Work is performed in a standard office environment and in and around apartment complex facilities. Work involves exposure to variable weather conditions, hazardous chemicals, and infectious diseases.

PHYSICAL FACTORS

While performing the duties of this job, the employee may be required to sit for extended periods of time. The employee must be able to visit apartment buildings regularly and may occasionally be required to lift and/or move items weighing up to 50 pounds and/or shovel snow.

EXPECTATIONS OF ALL EMPLOYEES

To support consistent high-quality guest service to everyone in our community, including our co-workers, making Mountain Village a great place to live, work and visit. #J-18808-Ljbffr Mountain Village, Town of (CO)