Sr. Maintenance Technician

Position: Senior Maintenance Technician – Milpitas, California – Regular. This role supports the operational excellence of a community of 400+ units and works in a multi‑site management team. The Senior Maintenance Technician reports to the Community Manager, General Operations Manager, and/or Maintenance Supervisor and will manage work orders, unit turnovers, and the on‑call emergency rotation. Responsibilities Perform complex repairs and maintenance on HVAC, plumbing, electrical systems, and other essential building equipment. Diagnose issues, implement effective solutions, and assist the Maintenance Supervisor in planning and executing major repair and renovation projects. Lead and mentor junior maintenance technicians, providing guidance and hands‑on training to enhance their skills. Act as a technical resource, lead small teams on specific projects, and ensure maintenance tasks are completed efficiently and to a high standard. Develop and implement preventive maintenance plans to optimize the performance of property systems and equipment. Conduct regular inspections, proactively identifying and resolving potential issues before they arise. Deliver exceptional resident service by addressing maintenance requests professionally and efficiently. Ensure timely resolution of resident concerns, particularly for complex or urgent maintenance issues. Respond promptly to after‑hours emergencies as part of the on‑call rotation. Coordinate with team members and external vendors when necessary to ensure quick and effective resolutions. Ensure compliance with safety regulations, building codes, and company policies. Champion a culture of safety by following E‑Way safety protocols and promoting best practices among the maintenance team. Assist in managing inventory and supplies, ensuring the team has the necessary tools and materials. Recommend purchases of specialized equipment when required for specific projects. Maintain accurate records of maintenance activities in SightPlan, including work orders, preventive maintenance tasks, and inspections. Provide detailed reports to leadership on project progress, maintenance issues, and any significant concerns. Collaborate with the Maintenance Supervisor, Community Manager, and General Operations Manager to prioritize maintenance tasks and allocate resources effectively. Other duties as assigned. Qualifications High school diploma or GED equivalent; 2+ years of experience in property maintenance, facility management, or a related field. HVAC and/or CPO certification preferred. Valid driver’s license (use of golf carts required). Strong knowledge of HVAC, electrical, plumbing, and appliance repair with hands‑on experience. Understanding of environmental hazards such as asbestos, lead, mold, and radon in residential housing. Ability to use a smart device for property operations and communication apps. Familiarity with Microsoft Office Suite and property management software. Excellent English language skills (reading, writing, speaking). Strong time‑management and problem‑solving skills. Work Conditions & Requirements Work indoors and outdoors in a high‑energy setting, adapting to changing priorities and tight deadlines. Engage professionally with residents, clients, and colleagues in various settings such as offices, meeting rooms, and outdoor spaces. 5‑day onsite workweek that likely includes weekend coverage. Availability for “on‑call” rotation and prompt response to work‑order requests during assigned periods. Continuous physical effort, including lifting over 50 pounds, frequent standing, walking, bending, and operating heavy machinery. Occasional travel may be required for meetings, site visits, or special projects. Desired Attributes Coordinate and assign tasks, lead project teams, and mentor junior technicians. Share technical and operational updates with colleagues and managers. Act as a point of contact for maintenance‑related inquiries. Handle routine and semi‑complex maintenance issues following established procedures. Exercise sound judgment in resolving unexpected challenges. Make decisions that significantly impact property operations, resident satisfaction, and overall maintenance efficiency. New hires generally start between $29.33 and $34.62 per hour, with compensation determined by skill set, experience, and internal equity. Benefits include medical, dental, vision, paid parental leave, 401(k) employer match, wellness programs, 12 paid holidays, 15 paid time off days, and a 20% housing discount. #J-18808-Ljbffr