Restoration Supervisor
SERVPRO of Franklin, Vance & Granville Counties
Benefits:
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
Thoroughly document restoration projects support the services provided
Manage labor, equipment, and supply usage on assigned projects
Communicate progress, problems, and important updates with internal team members
Verify all safety protocols are established and followed for workplace safety
Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned
Coach and train restoration technicians, being able to perform the duties of teams being supervised
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