Partner Operations Analyst
Cornerstone OnDemand
Partner Operations Analyst
Role Overview
At Cornerstone OnDemand, we empower organizations and their people to grow and succeed through innovative learning and talent solutions. We are seeking an analytical and detail-oriented Partner Operations Analyst to support our Global Partner Organization.
In this role, you will help operationalize partner programs, enhance systems and processes, and deliver data-driven insights that enable partner success and revenue growth. You will work closely with Partner Managers, Sales, Marketing, and Revenue Operations teams to scale and optimize our global partner ecosystem.
In this role you will...
Partner Program Operations
• Support the execution and scaling of global partner programs, including development and tracking of execution plans.
• Translate strategic initiatives into operational workflows that drive consistency and scalability.
• Partner with regional and global stakeholders to ensure alignment and effective program rollout.
Analytics & Insights
• Build and maintain dashboards and reporting to measure partner performance, pipeline health, and program ROI.
• Analyze partner-sourced and partner-influenced revenue, attribution models, and funnel metrics.
• Provide actionable insights and recommendations to improve partner engagement and productivity.
Forecasting & Planning
• Support partner pipeline and revenue forecasting processes, including trend analysis and risk identification.
• Collaborate with Sales and RevOps teams to improve forecast accuracy and visibility.
Systems & Automation
• Administer and enhance partner-related workflows in Salesforce CRM, including opportunity tracking, reporting, and data governance.
• Support Partner Ecosystem Management (PEM) tools and processes.
• Identify and implement automation opportunities (e.g., Salesforce Flow, integrations) to streamline operations.
Data Quality & Attribution
• Ensure accuracy and integrity of partner data across systems.
• Support sourcing and attribution frameworks, including partner-sourced vs. partner-influenced tracking.
• Work with cross-functional teams to refine attribution models and reporting methodologies.
You've got what it takes if you've got...
• 2–3 years of experience in partner operations, channel operations, or revenue operations within a SaaS or technology environment.
• Strong analytical and problem-solving skills with experience in reporting and data analysis.
• Hands-on experience with Salesforce CRM (reports, dashboards, workflows, data management).
• Familiarity with Partner Ecosystem Management (PEM) tools and partner lifecycle processes.
• Experience supporting forecasting and pipeline analysis.
• Understanding of partner sourcing and attribution models.
• Advanced proficiency in Excel or Google Sheets; experience with BI tools (e.g., Tableau, Looker, Power BI) preferred.
Preferred :
• Experience in learning, talent management, or HR technology industries.
• Exposure to global partner ecosystems and multi-regional program execution.
• Experience with automation tools such as Workato, Zapier, or similar platforms.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at View email address on click.appcast.io
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