Manager, Maintenance

Maintenance Manager

Do you excel at leading technical teams and maintaining operational integrity? Join Spectrum as a Maintenance Manager, where you'll oversee plant maintenance and engineering, coordinate cross-department efforts and mentor staff. Your leadership will ensure system reliability, regulatory compliance and a seamless customer experience—making a lasting impact on our network's performance.

Responsibilities

How You'll Make an Impact

• Direct all plant maintenance operations to uphold cable plant integrity and deliver consistent voice, video and data quality
• Oversee contract labor resources, ensuring adherence to scope of work and quality standards
• Provide technical guidance to field locations and regional offices on technologies, operational standards and staff development
• Serve as subject matter expert for Spectrum tools including Node Health Report, Node Slayer and CPE telemetry
• Support and drive company-wide training initiatives for maintenance technicians
• Prepare and monitor capital and operating budgets to control expenses and optimize cash flow
• Evaluate procedures and ensure compliance with FCC standards, inventory control and safety protocols
• Maintain accurate records for system, regional, corporate and government requirements
• Develop and mentor frontline leadership teams to drive performance and engagement

Working Conditions

• Majority of work performed in an office environment
• Some travel and field work
• Work outdoors at heights in all weather conditions and at all times
• Work in confined, poorly ventilated spaces with heat, dust, etc. exposure

Qualifications

What You'll Bring to Spectrum

Required Qualifications Education

• Bachelor's degree in electronic engineering or equivalent
• NCTI Advanced Technical Certification or SCTE Certification or equivalent

Experience

• 5+ years of system engineering experience
• 2+ years of management experience

Skills

• Advanced understanding of TCP/IP stack and abstraction layers
• Knowledge of Spectrum products, services, proofs of performance, construction practices and Headend operations
• Ability to safely use weight-bearing equipment including gaffs, harnesses, ladders and bucket trucks
• Skill in making cable connections in tight spaces, measuring distances and splicing coaxial cable
• Proficient with test equipment, computers, handheld communication devices and applications
• Able to carry, climb and operate extension ladders (approx. 32 ft high and 90 pounds)
• Effective at handling multiple projects, prioritizing tasks, maintaining confidentiality and solving problems under pressure
• Demonstrated leadership skills
• Understanding of applicable local, state and federal regulations, OSHA rules, power distribution systems, analog transmission line theory, electronic theory, fiber optic theory, National Electric Code and National Electric Safety Code
• Knowledge of HFC, advanced video and IP networks
• Familiarity with capital and operating budget processes, Microsoft Office and FCC compliance reports

Preferred Qualifications Education

• FCC General Radio Telephone/Radio Telegraph license or equivalent