Intraday Workforce Optimization Strategist
Qualfon
Qualfon is seeking a Workforce Management Analyst to optimize intraday staffing, scheduling accuracy, and resource utilization across multiple accounts. You will leverage scheduling tools and call volume history to improve service levels and forecast staffing needs. The role emphasizes data integrity, analytical thinking, and collaboration with operations to balance workload, occupancy, and adherence to service level targets. #J-18808-Ljbffr Qualfon
Vacancy posted 3 days ago
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