Service Manager

Description

DUTIES & RESPONSIBILITIES

• Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent,

Returned, Down)

• Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.

• Orders parts in order to maintain adequate supplies.

• Provides training and assistance to staff mechanics.

• Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.

• Evaluates all equipment after repairs, maintenance or safety checks.

• Documents equipment status before and after rental.

• Handles customer complaints regarding equipment condition or operation.

• Promote safety awareness

• Perform quality control checks

• Update, maintain and keep organized equipment service records

• Create, update, close and bill work orders

• File warranty claims in a timely fashion

• Commission New Equipment

• Order parts, return parts, and perform parts inventory

• Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)

QUALIFICATIONS

• Valid driver’s license

• Extensive experience in the repair and maintenance of self-propelled platforms and lifts

• Knowledge of work planning and scheduling and other supervisory activities

• Strong understanding of equipment capabilities and safety requirements.

• Clear perspective of maintenance and repair issues in the industry

• Planning and management experience

• Computer literacy

• Reporting experience

• Inventory management experience

Additional Job Description

Service Manager

Are you seeking an entrepreneurial, empowering workplace that allows you to:

• Develop a career track

• Leverage your current skills while developing new skills

• Work with an incredible team of people

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors

when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be

required from day to day.

Skills

Troubleshooting, Field service, Customer service, Mechanical, Electrical, Service, Construction, Equipment inventory, Maintenance repair, Preventive maintenance, heavy machinery, heavy equipment, leadership communication, safety management, safety procedures, customer care, service management, rental equipment, equipment maintenance, team management, team oriented

Additional Skills & Qualifications

Strong leadership skills

Great communication

Strong knowledge of safety

Familiar with heavy equipment such as Scissor lifts, forklift and bulldozers

Familiar with construction equipment and maintenance

Experience Level

Intermediate Level

Job Type & Location

This is a Permanent position based out of Memphis, TN.

Pay and Benefits

The pay range for this position is $64790.00 - $80988.00/yr.

Great benefits Bonuses and Incentives Quarterly department shares

Workplace Type

This is a fully onsite position in Memphis,TN.

Application Deadline

This position is anticipated to close on Jun 4, 2026.

About Aerotek

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.