Clinical Engineer (Level DOE)

Job Description

Job Description

Our client is developing next-generation robotic surgical technology leveraging AI and automation to improve clinical outcomes and procedural efficiency. They are initially focused within a specific surgical application, with a broader vision of expanding into a multi-application platform designed to play a central role in the operating room.

As a technology-driven healthcare company, they take a software-first approach that enables rapid product iteration and continuous improvement through real-world clinical feedback. The team works closely with physicians and hospital partners to refine workflows, usability, and system performance in live procedural environments.

They are seeking a Clinical Engineer to serve as a key bridge between the clinical environment and internal engineering/product teams. This individual will support case coverage, device setup and troubleshooting, physician training, and help translate real-time procedural feedback into actionable product insights. The role is ideal for someone who enjoys working hands-on in the OR while collaborating closely with technical teams in a fast-paced startup environment.

Key Responsibilities:

Clinical & Procedural Support

• Provide onsite clinical support during surgical procedures, including system setup, troubleshooting, and workflow optimization
• Support physicians and hospital staff during device use and ensure successful case execution
• Assist with installation, calibration, and preparation of systems prior to procedures
• Travel to customer and clinical sites as needed for case support and training activities

Physician Training & Customer Support

• Train physicians, clinical staff, and hospital personnel on device operation and procedural workflows
• Serve as a trusted technical and clinical resource for customers
• Support clinical education programs, workshops, and product demonstrations
• Help identify opportunities to improve usability, workflow efficiency, and customer experience

Cross-Functional Collaboration

• Partner closely with R&D, engineering, and product teams to communicate procedural observations and user feedback
• Translate physician and clinical feedback into actionable insights that help guide product improvements and future development
• Support internal testing, product validation, and iterative development activities
• Contribute to documentation and communication of field findings and performance observations

Ideal Candidate Profile

• Experience in a field clinical engineering, clinical specialist, or applications support role within medical devices or surgical technology
• Comfortable working in operating room environments and supporting live procedures
• Strong troubleshooting and technical problem-solving skills
• Ability to communicate effectively with both clinical and engineering teams
• Thrives in fast-paced startup or emerging technology environments
• Strong interpersonal skills with ability to build relationships with physicians and hospital staff

Qualifications

• Degree in biomedical engineering, nursing, life sciences, or related technical/clinical field
• Experience supporting surgical systems, robotics, imaging, navigation, or capital equipment preferred
• Prior experience with physician training, case coverage, or field support strongly preferred
• Exposure to robotic surgery, AI-enabled technologies, or software-driven medical devices is a plus
• Willingness to travel for onsite clinical and customer support

Travel Requirements

This role requires up to 25% travel, including both domestic and international trips. Travel may include visits to clinical sites, hospitals, training centers, conferences, and customer locations in support of case coverage, physician training, and product support activities.