Contact Center Support Engineer II
DataSync Inc
Experience: 2-4 Years (minimum)
Location: Remote
Required Skills:
- Contact Center / CCaaS Platforms
- Genesys Cloud preferred
- Contact Center application support & maintenance
- Cloud-native solutions
- API integrations
- Chatbots
- Troubleshooting & Root Cause Analysis
- Agile methodology
- SQL / HTML / HTML5
- Contact Center production support experience
Priotity: Strong Genesys Cloud , Contact Center , Conversational AI , Dialogflow , and Voice Design backgrounds.
Vacancy posted 2 days ago
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