Mail Identification Agent

divh2Job Title/h2pThe purpose of this job is to assist the MERS Mail Identification Team located in Omaha, NE to timely and accurately process and distribute the incoming electronic mail. Work on-site in an exciting, fast-paced environment interacting daily with the MERS Mail Processing Department. This candidate must be able to make quick decisions knowing when to escalate issues. Will report directly to the Manager of MERS Mail Processing./ppThe Mail Processing Department is responsible for ensuring that mail and service of process received by MERS as a result of being named as Mortgagee in the public land records is promptly forwarded to the Servicer or Subservicer identified in MERS System for the relevant MIN Record./ppstrongResponsibilities/strong/pulliThe Associate MERS Member Operations Analyst is responsible for researching, classifying, and processing electronic mortgage/legal documents and sending to the appropriate MERS Members/liliReview scanned documents for clarity/liliIdentify, index, and categorize documents/liliMonitor and report discrepancies within the documents and report to UNID or QC departments/liliAbility to read and understand various types of legal documents such as Lawsuits, Foreclosure, Eminent Domain, and Bankruptcies/liliResearch county and public records as needed to determine lien positions and legal interests/liliAdvise mailroom how and where to send documents when physical mail request is needed/liliEnsure correct delivery of documents via physical or electronic mail/liliGuarantee data privacy practices while performing research on documents/liliGood communication skills/liliAbility to work with little direction/li/ulpstrongKnowledge and Experience/strong/pulliMortgage/Legal Industry knowledge preferred/liliMinimum of 6 months mortgage or related experience preferred/liliExtensive problem-solving skills/liliOrganizational skills/liliTime management/liliProficiency in desktop enterprise systems (e.g., Microsoft Excel, Microsoft Word, and Microsoft PowerPoint, and TEAMS)/liliMaintain production requirements as defined in the clients Service Level Agreement/liliCritical thinking and problem solving/li/ulpIntercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics./p/div