Manager Business Partnerships

What you’ll own

• Lead strategic product roadmap delivery to turn business priorities into measurable outcomes, while keeping budgets, timelines, and strategic goals on track.
• Own delivery health and performance across your assigned products or portfolio, using financial data, key performance indicators (KPIs), and delivery metrics to identify opportunities, address risks, and protect successful outcomes.
• Shape agile product delivery practices by creating tools, processes, and ways of working that improve efficiency, close capability gaps, and strengthen business performance.
• Create clear visibility for senior leaders and stakeholders by establishing reporting, governance, and communication practices that bring risks, opportunities, decisions, progress, scope, schedules, and budgets into focus.
• Drive proactive risk and issue resolution by identifying threats to delivery early, creating effective mitigation strategies, and seeing critical issues through to complete resolution.
• Build delivery capacity and prioritization across the product portfolio by managing work intake and capacity planning, creating the conditions for teams to focus on the priorities that deliver the greatest business and client impact.
• Strengthen product governance and execution by improving policies, processes, and controls that create greater consistency, efficiency, and effectiveness across product delivery.
• Build trusted relationships across the organization to align teams around strategic objectives, influence decisions, and create accountability for delivering portfolio outcomes.

What you bring

• A bachelor’s degree in Computer Science or an equivalent field from an accredited university, or relevant experience in lieu of a degree.
• Typically 10 or more years of experience in product delivery or consulting, with a strong track record in product development or management within an agile environment. Experience with cloud-based Software as a Service (SaaS) products is preferred.
• Strong project and leadership experience, ideally within the payments industry, with a clear understanding of the payments ecosystem.
• Proven ability to define and monitor KPIs with business partners and use data to drive decisions, improve performance, and deliver strategic outcomes.
• Strong risk management, governance, negotiation, and collaboration skills, with the confidence to influence internal and external stakeholders and resolve complex issues.
• The ability to lead through complexity, set direction for critical initiatives, and make sound decisions with broad ownership for objectives and outcomes.

It’s a bonus if you have

• Experience within the payments, credit card processing or financial services industry.
• A Master’s degree, Program Management Professional (PgMP) certification, partnership management experience, or knowledge of clearinghouse online and batch processes would be valuable.

About the team

You’ll work across Finance, Sales, Account Management, product teams, and other key stakeholders to turn complex priorities into clear plans and measurable results. You’ll have the opportunity to influence how we deliver products, improve the way we work, and create stronger connections across a global organization. In this role, you’ll lead product delivery from intake through deployment and ongoing management. You’ll shape strategic outcomes, drive continuous improvement, anticipate and remove roadblocks, and create the clarity senior leaders need to make confident decisions. Your work will strengthen product delivery across Global Payments and help shape the future of commerce.

Our perks

what we’ll bring for you

• A competitive salary and benefits package that recognizes your contribution.
• Opportunities to grow your skills and build your career within a global business.
• Access to learning, development and on-the-job experiences that expand your expertise.
• A supportive, inclusive team environment where your ideas and input matter.
• Time to give back through community and charity initiatives.
• A global employee assistance programme to support your wellbeing.
• Recognition through a global platform that celebrates your achievements.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Accommodations

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EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation should notify View email address on click.appcast.io

Global Payments and Worldpay

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems.

If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

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