Logistics Coordinator

Responsibilities

Join IGT’s Las Vegas Scheduling Team as a Logistics Coordinator and become a key driver of customer success, delivery execution, and operational excellence. In this highly visible role, you will coordinate product deliveries, manage scheduling activity, support KPI performance, and serve as a trusted point of contact for internal partners and external customers. This is an excellent opportunity for a detail-oriented logistics professional who thrives in a fast-paced environment, enjoys solving problems, and wants to make a direct impact on service levels, customer satisfaction, and the continued success of a global gaming leader.

As a Logistics Coordinator, you will play an integral part in coordinating installation, removal and conversion of Electronic Gaming Machines.

You will be responsible for:

• Coordinating delivery of products based on customer-requested delivery dates.
• Monitoring product delivery schedules to ensure timely and accurate fulfillment, optimizing customer satisfaction.
• Serving as the first point of contact for coordinating all scheduled activities.
• Respond to, resolve, and document all incoming cases reported by customers via telephone, web, and other support channels as required.
• Collaborate with cross-functional teams to align IGT’s goals with customer objectives.
• Ensure compliance with regulatory and internal logistics standards.
• Perform additional tasks or projects to improve productivity, efficiency, and service levels.

Qualifications

The ideal candidate will possess the following qualifications:

• At least 3-5 years of scheduling or logistics experience.
• Hands-on experience in a manufacturing or distribution environment.
• Proven track record in managing and optimizing transportation and distribution processes.
• Comprehensive understanding of gaming industry logistics, including order management systems and workflow coordination.
• Proficiency in ERP tools and CRM applications, with SAP experience preferred.
• Familiarity with regulatory and compliance requirements in logistics
• Strong verbal and written communication skills.
• Analytical mindset with a strong attention to detail.
• Proven ability to prioritize tasks in a fast-paced environment.
• Excellent organizational and problem-solving abilities.
• Continuous improvement mindset and a willingness to implement process enhancements.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership