Night Auditor

Job Description

Job Description

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.

Compensation:

$13 - $16 hourly

Responsibilities:

• Address guest inquiries about hotel services, amenities, and local attractions, ensuring guest satisfaction.
• Prepare and distribute end-of-day reports, ensuring accurate accounting records.
• Perform basic maintenance, housekeeping, or laundry tasks to address immediate guest needs.
• Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction.
• Process payments, generate invoices, and balance transactions at the end of each shift.

Qualifications:

• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
• Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.

About Company

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!