Medical Office Assistant I

Customer Service Representative

We are looking for someone with great customer service skills to be the first point of contact for all patients and visitors who come into our health center. This position is responsible for helping to organize and facilitate effective patient flow while ensuring each person has a positive experience.

Description

• Greets patients and visitors
• Answers telephone, screens calls, takes complete and accurate messages
• Follows office-scheduling procedure to book, coordinate and reschedule patient appointments
• Knowledgeable of HIPAA

Qualifications

• High School diploma or GED
• Computer experience
• One-year work experience, preferably in a medical office setting
• Knowledge of medical terminology preferred
• Experience preferred

Location: Baldwin, MI

Exempt/Non-Exempt: Non-Exempt

Benefits: Full benefits package

Employment Type: Full Time

Family Health Care is an Equal Opportunity Employer.