Support Coordinator

Are you an experienced Support Coordinator passionate about serving individuals with intellectual and developmental disabilities? Join The Columbus Organization's growing Georgia Support Coordination Services team and help make a real difference in the Columbus community.

Support Coordinator

Location: Douglas, GA | Coverage Area: Coffee and Bacon Counties

Schedule: Full Time | Hybrid | Travel required

Pay: $43,888

About Us

The Columbus Organization supports individuals with complex care needs through person-centered services that promote independence, community inclusion, and improved quality of life.

Position Summary

The Support Coordinator assists individuals with intellectual and developmental disabilities in accessing, coordinating, and monitoring community-based services. This role focuses on care coordination, service planning, and ongoing support to help individuals achieve personal goals and maintain quality outcomes.


Key Responsibilities

• Coordinate and manage individualized service plans (ISP)

• Conduct assessments and gather clinical/social information

• Facilitate ISP meetings and ensure annual updates

• Connect individuals to community resources and services

• Assist with Medicaid eligibility and recertification

• Maintain monthly face-to-face contact per guidelines

• Monitor service delivery and outcomes

• Document services and maintain compliance with DBHDD and HIPAA

• Respond to participant needs, concerns, and crises

• Collaborate with families, providers, and interdisciplinary teams

Qualifications

• Bachelor's degree in human services field (required)

• 1+ year experience in case management or developmental disabilities services

• Master's degree may substitute for experience

• Valid driver's license and ability to travel locally

• Must reside within assigned coverage area (preferred)

Skills

• Care coordination and case management

• Strong communication and relationship-building

• Problem-solving and critical thinking

• Knowledge of Medicaid/waiver programs

• Microsoft Office and documentation skills

Work Environment

This is a mobile, field-based position requiring travel throughout the assigned counties. Work includes home visits, community settings, and occasional remote/administrative tasks. Flexibility for evenings or weekends may be required.

Benefits

• Medical, Dental, and Vision Insurance

• Prescription Coverage

• Life Insurance with Buy-Up Option

• Short- and Long-Term Disability

• Flexible Spending Accounts (FSA)

• Health Savings Account (HSA)

• Accident, Hospital, and Cancer Plans

• Health Advocacy Program

• Workers' Compensation Insurance

• 401(k) Retirement Savings Plan

• Employee Assistance Program (EAP)

• Unlimited PTO and Flexible Time

• Training and Continuing Education Support

Equal Opportunity & Compliance Statement

The Columbus Organization is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected classification. We comply with all federal, state, and local employment laws, including ADA, FMLA, and EEOC regulations. Reasonable accommodations are available upon request.