Beverage Server - Upstairs At Caroline

Description

Position Information

Location: Aloft Austin Downtown

Summary:

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving better balance while pursuing your passion in the food and beverage industry!

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities:

What You’ll Do

• Provide high-quality service to all guests, creating personal connections through friendly conversation, intuitive suggestions, and engaging surroundings.
• Complete all necessary setup, side work, and closing duties.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions.
• Ensure guest satisfaction with food and drink quality and presentation.
• Promote teamwork and contribute to creating a friendly and safe work environment.
• Process all payment methods and complete end-of-shift paperwork.
• Maintain a neat and professional personal appearance as an ambassador of our establishment.
• Anticipate guest needs and deliver exemplary hospitality.
• Perform other duties as assigned.

What You’ll Bring

• An outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude.
• Ability to handle high volume and work under pressure with a team-player mindset.
• Previous restaurant or customer service experience preferred but not required.
• Ability to stand and move at a fast pace for long periods of time, with availability to work weekends and holidays as necessary.

Other information:

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.