Hotel Front Office Host

Overview At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt Regency San Antonio is seeking a Front Office Associate who is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You’ll be the face of Hyatt as a Front Office Host. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment; if you’re ready for this challenge, then we are ready for you. Key Responsibilities Guest registration process Communication of hotel services and promotions Processing forms of payment Responding to guest inquiries Acting as the face of Hyatt as a Front Office Host Qualifications A true desire to satisfy the needs of others in a fast-paced environment. Be customer service driven. A flexible schedule with open availability to work any shift: mornings, afternoons, evenings, and overnights, on any day including weekends and holidays. Strong multi-tasking and computer skills. Refined verbal and written communication skills. Ability to stand for long periods of time. Benefits Eligible for Health Benefits after 30 days of employment 401k Retirement Savings Plans Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide Paid Time Off Tuition Reimbursement Complimentary meals in the Employee Cafeteria Discount parking or a Free VIA Bus Pass All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr