Guest Service Agent

Rittenhouse Hotel

Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager

Immediately greet guests and offer to assist with their needs.

Establish methods of payment and verify credit.

Make and confirm reservations.

Compute bills, collect payments, and make change for guests.

Transmit and receive messages, using telephones or the PMS system.

Respond to guest requests in a timely manner.

Receive and resolve guest complaints, elevating to supervisor if necessary.

Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.

Perform bookkeeping activities, such as balancing accounts and conducting audits.

Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Ensure overall guest satisfaction.

Perform other duties as requested by management.

High School diploma or equivalent preferred.

Previous customer service experience or equivalent training required.

Knowledge of PMS systems preferred.

Competitive wages for full time and part time opportunities

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

24/7 access to TELUS Health, a confidential work-life resource.

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

Apply

Vacancy posted 7 hours ago

Similar jobs that could be interesting for youBased on the Guest Service Agent in Scranton, PA vacancy

Guest Service Agent
...HHM Hotels - - Responsibilities: Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards; Register and assign guests to hotel rooms; Establish methods of payment and verify credit; Make and confirm reservations...
Suggested
HHM Hotels
Moosic, PA
7 hours ago
Guest Services Agent
...Guest Service Agent The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities include:...
Suggested
Flexible hours
Shift work
Highgate Hotels
Scranton, PA
3 days ago
Guest Service Agent
...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...
Suggested
Daily paid
Full time
Part time
Immediate start
Shift work
Hersha Hospitality Management
Moosic, PA
2 days ago
Guest Service Agent
...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...
Suggested
Daily paid
Full time
Part time
Immediate start
Shift work
HHM Hotels
Moosic, PA
17 days ago
HOUSEKEEPING AIDE PT
$16.55 per hour
...'s Compliance Officer. Value Statement: Based upon the Judaic tradition of respect for the elderly and historical commitment of service to the larger community, Jewish Home of Eastern Pennsylvania and affiliated organizations fulfills our Mission and realizes our Vision...
Suggested
Hourly pay
Elan Senior Life
Scranton, PA
4 days ago
Housekeeping Aide
...articles to your supervisor. Cross train in Laundry. C A team centered culture that supports our values of S.H.A.R.E. (Service, Honesty, Accountability, Respect, and Excellence) drive our daily activities with all we interact with. Take pride in your...
Daily paid
Part time
Currently hiring
Local area
IntegraCare
Clarks Summit, PA
4 days ago
Night Auditor
...Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager...
Daily paid
Full time
Part time
Night shift
Weekend work
The Rittenhouse Hotel
Moosic, PA
3 days ago
Room Attendant
...Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities Thoroughly clean guestrooms according to standards. Complete all pre-cleaning duties, including but...
Hourly pay
Immediate start
Worldwide
Shift work
Marriott International Inc
Scranton, PA
7 hours ago
LEHIGH VALLEY HOSPITAL-DICKSON CITY (APC) - HM - STAFF PA
Description Are you an experienced advanced practice clinician looking to take the next step in your hospital medicine career? TeamHealth has an excellent opportunity for a seasoned physician assistant or nurse practitioner to join our team as a hospitalist APC at...
Immediate start
Night shift
TeamHealth
Scranton, PA
1 day ago
Staff Pharmacist Dunmore
$50 - $72 per hour
...providers regarding the nature and use of drugs, dosage, drug interactions, and side effects. Participates in patient centered services including immunization, MTM, and wellness programs. Supervises personnel in the daily operation of the pharmacy department and...
Local area
Shift work
Northeast Grocery
Scranton, PA
2 days ago
Housekeeper
$16 - $17 per hour
...supportive environments that offer patients the strength they need to overcome life's challenges. We offer behavioral healthcare services - psychiatry, addiction recovery, mental disorder treatment, etc. - that allow clients at all stages of recovery or rehabilitation...
Hourly pay
Full time
Flexible hours
Shift work
Pyramid Healthcare
Moscow, PA
3 days ago
HOUSEKEEPER
$10k
...Telemedicine, at low or no cost! ~ Special pay rates on holidays ~$10,000 Company paid Life Insurance ~ Family planning and support services through Maven ~ Voluntary Short-Term Disability, Accident Coverage, and Critical Illness ~ Confidential Employee Assistance...
Temporary work
Local area
Flexible hours
Priority Life Care
Jessup, PA
4 days ago
Bistro Server (PM)
...Description Overview Opportunity: Bistro Server Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards. Your Growth Path Banquet Server/Captain;...
Daily paid
Full time
Part time
Bank staff
Shift work
Weekend work
HHM Hotels
Moosic, PA
3 days ago
Staff Attorney
Job Description Job Description At Harvis, Inc. we work to support business owners, their managers, and Human Resources 'departments of one' giving them a trusted HR Partner to whom they can delegate HR responsibilities. Harvis is not a temporary staffing agency. We...
Full time
Local area
Harvis, Inc.
Scranton, PA
20 days ago
Clubhouse Server
...elevated dining experiences. We're looking for a warm, attentive, and service-minded server to join our clubhouse team — someone who... ...Provide friendly, polished service to club members and their guests in the dining room, on the terrace, and during private events...
Hourly pay
Full time
Part time
Seasonal work
Shift work
Weekend work
Afternoon shift
Glen Oak Country Club
Clarks Summit, PA
3 days ago
Server
...transformed into the nations leading family restaurant. Through the years, Perkins has remained true to its mission of providing guests with friendly service and classic comfort dishes at a great price. Sure, Perkins started with dozens of pancakes and waffle options, but soon...
Weekly pay
Flexible hours
Shift work
Perkins Restaurant & Bakery - JDK Management
Scranton, PA
22 days ago
LEHIGH VALLEY HOSPITAL-DICKSON CITY - EM - STAFF PHYSICIAN
Description TeamHealth has an exciting opportunity available for a physician to join our emergency medicine (EM) team at Lehigh Valley Hospital in Dickson City, Pennsylvania. This is an excellent opportunity to join the emergency department (ED) team at a new hospital...
For contractors
Shift work
TeamHealth
Scranton, PA
2 days ago
ShopRite - Frozen Foods Clerk
...everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency... ...varying temperatures. Ability to tolerate dust and cleaning agents during routine housekeeping duties. Ability to interact with...
Local area
Immediate start
Shift work
ShopRite
Moosic, PA
1 day ago
Asset Protection Customer Host
$15 - $28 per hour
Hourly Wage: $15 - $28 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Shift work
Walmart
Taylor, PA
4 days ago
Asset Protection Customer Host
Walmart Stores | Medical, Dental, Vision, Rx + 401(k) with match + PTO + 100% Reimbursement of Tuition & Books | Responsibilities: Greet, help and thank customers with a positive attitude; Scan items, explain a price, bag items properly, count cash back, and keep area ...
Immediate start
Wal-Mart Stores , Inc.
Taylor, PA
1 day ago
FOOD SERVICE WORKER (PART TIME)
$14 per hour
...Job Description Job Description Location: Saint Joseph Center We are hiring immediately for a part time FOOD SERVICE WORKER position. Address : 2010 Adams Avenue, Scranton, PA 18509. Note: online applications accepted only. Schedule : Part time schedule...
Hourly pay
Full time
Temporary work
Part time
Summer holiday
Local area
Immediate start
Remote work
Flexible hours
Chartwells HE
Scranton, PA
27 days ago
Dietary Server
...meals in a friendly and timely manner Assure residents and guests are satisfied with their meals Maintain knowledge of all specials... ...the Dining Room while maintaining or exceeding hospitality and service standards Qualifications: Must enjoy working with seniors...
Full time
Part time
Flexible hours
Clarks Summit Senior Living
Clarks Summit, PA
1 day ago
FOOD SERVICE WORKER
...turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to...
Worldwide
The GEO Group
Scranton, PA
26 days ago
Restaurant Crew Member
...our team in Clarks Summit, PA. As a Taco Bell - Clarks Summit crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests...
Full time
Part time
Taco Bell - Clarks Summit
Clarks Summit, PA
15 hours ago
Concessions Runner
...and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label... ...worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution...
Hourly pay
Part time
For contractors
Seasonal work
Worldwide
Shift work
Night shift
Weekend work
AEG Presents
Moosic, PA
4 days ago
CATERING ATTENDANT (ON-CALL)
$16 per hour
...temperatures. Arranges tables and decorations. Arranges buffet tables with food, beverage and service items according to standards. Serve food and beverages to guests. Thoroughly cleans location after event is completed. Returns food and beverages, serving...
Hourly pay
Full time
Temporary work
Part time
Summer holiday
Local area
Immediate start
Remote work
Flexible hours
Shift work
Chartwells HE
Scranton, PA
8 days ago
Dishwasher
Job Summary: Dishwashers at Chipotle are essential in maintaining the cleanliness and efficiency of the kitchen. This position is responsible for ensuring that all kitchen tools, dishes, and equipment are clean and organized, ready for use at any time. Responsibilities...
Chipotle
Scranton, PA
4 days ago
Dishwasher
Job Summary: Dishwashers at Burger King are tasked with cleaning dishes, kitchen utensils, and equipment, as well as assisting with basic food preparation as needed. Responsibilities: - Operate dishwashing machines to clean dishes, glassware, flatware, pots, and...
Burger King
Taylor, PA
7 hours ago
Restaurant Staff - Customer Service Associate (Restaurant)
...time Restaurant Staff team member to join our team in Clarks Summit, PA. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities...
Full time
Part time
Taco Bell - Clarks Summit
Clarks Summit, PA
15 hours ago
Whole Foods - Cashier/Customer Service Associate $15-$22.50/hr
$15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and...
Hourly pay
Whole Foods
Scranton, PA
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!