Institutional Custody Client Service Administrator

Background The Institutional Custody team provides custody services to large global and domestic institutional clients. UMB entered the Institutional Custody space after noticing a need for our services from existing and potential clients. This allows us to provide full-service offerings to our customers who are often clients of Trust, Fund Services, and other groups as well. Our team is growing and looking for our next teammate. The Client Service Administrator position supports all large institutional custody clients, both global and domestic, and serves as the backbone of our team. Responsibilities Field client inquiries and serve as the primary contact for assigned custody clients. Process client requests and provide the highest level of customer service. Use Excel for tracking and reporting purposes. Enter wire transactions, trades, and other money movements using custody processing systems. Partner with internal teams to drive client strategies and ensure client requests are satisfied. Qualifications Minimum of one year of prior experience working in Financial Services (or equivalent) in a fast paced, deadline driven environment. Compensation US Employees in California, Washington DC, New Jersey, and New York: $54,220 - $79,020 US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin: $49,510 - $72,340 US Employees in all other states not listed above: $44,790 - $65,650 The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Benefits UMB offers competitive and varied benefits to eligible associates, including Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company‑sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. EEO Statement UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e‑mail to View email address on click.appcast.io to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB. #J-18808-Ljbffr UMB Financial Corporation