Hospitality Associate

USNH Employees should apply within Workday through the Jobs Hub app. Duties/Responsibilities Present offerings are designated in standard or cycle menus in accordance with standardized recipes. Operate full line of equipment, or POS system, as directed to include listed equipment in description. Maintain cleanliness of kitchen/service equipment. Assist in guest flow, superior guest experience, and ensuring standards of operations. Problem solve with staff to resolve operational issues and maintain professional appearance and demeanor. Participate in the orientation and training of team members, ensuring a positive work environment. Assist and direct student co‑workers. Monitor product quality as directed, including patron counts, presentation, temperature, and sanitization standards. Maintain records of patron count, temperature, food consumed, returned, or discarded as required. Inform management of customer impressions, suggestions, and equipment failure. Comply with state and local health codes. Maintain, report, and correct sub‑standard safety and sanitation practices. Responsible for wearing and laundering provided departmental uniform, per Hospitality Handbook. Maintain flexibility to address departmental needs, including changes in work area, operation, or assigned duties within Hospitality Services. Willingness to alter schedule temporarily if needed to support a high level of guest service. Work with co‑workers and student employees in a respectful and well‑mannered way as required by the UNH Hospitality Handbook. Perform other duties as assigned. Minimum Acceptable Education & Experience 1 year experience. Required Licenses & Certifications ServSafe Certified. Required Knowledge, Skills & Abilities Knowledge of food service techniques, sanitation, and safety. Ability to multi‑task and self‑prioritize. Ability to wear and use appropriate personal protective equipment as necessary. Ability to work a flexible schedule, including nights and weekends. Physical capacity to meet the demands of the position, including lifting, bending, twisting, pulling, and pushing loads up to 50 lbs. Passion for guest service and ability to work with diverse teams. Compensation Pay Range $17.00 to $19.00 an hour Location Durham Salary Grade Adjunct Hourly Staff 00 EEO Statement The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status. More information on benefits can be found on the USNH Employee Benefits page. #J-18808-Ljbffr