Future Opening: Patient Account Coordinator/Biller

Chiropractic Care At Ioc

At IOC, our reputation and success has been built in an integrative and complete treatment approach combining traditional chiropractics (utilizing the Gonstead Method of chiropractic).

We specialize in non-surgical treatment of orthopedic conditions.

Such as:

• Back & Neck pain injury
• Disc Degeneration Bulging Herniations
• Extremity Joint Pain
• Arthritis Degenerative Joint Disease
• Fibromyalgia
• Chronic Pain Syndromes
• Tendonitis Bursitis
• Spinal Degeneration
• Sciatica & Arm Pain, Numbness & Tingling
• Headaches Migraines & Tensions
• Vertigo
• Carpal Tunnel Syndrome
• Whiplash
• Sports Injuries
• Neck Pain
• Car Accident Injuries
• Frozen Shoulder
• Hip Pain Bursitis
• Muscle Strains, Pulled Hamstrings
• Sprained Ankles
• Rotator Cuff Tendonitis and Tears
• Tennis Elbow
• And many other orthopedic conditions, injuries.

Duties/Responsibilities

Proactively prepares patient appointments with updated insurance, PA's, referrals, credits, balance due and any other information that is necessary for front desk, CA's and doctors to know for each appointment.

Reviews patient charges for accuracy and completeness (e.g., ICD10 and CPT coding, modifiers, pre-authorizations and referrals) and triages issues before submitting for payment.

Submits accurate and timely insurance claims.

Proactively monitors, identifies and resolves any insurance claims to fix in a timely fashion.

Seeks out and collaborates with Business Office Manager and IOC staff to implement workflow, procedure and policy improvements to enhance the patient experience and smooth operations.

Communicates effectively and professionally with patients, providers, insurers, adjusters, attorneys and others on billing-related issues.

Complies with relevant patient privacy and billing regulations, including HIPAA, Medicare, and state and federal guidelines.

May provide back-up support to Front Desk team, as needed.

Skills

• Strong customer service skills with a friendly smile and positive attitude
• Experience working in a medical office setting.
• Proficiency in using computers.
• Attention to detail.
• Knowledge of medical insurance

Benefits

• Full time
• PTO
• Holidays
• Free chiropractic/physical therapy
• Competitive salary
• Medical/Dental insurance
• Short-term/long-term disability
• Life insurance
• Uniforms
• Simple IRA

Schedule

Mon-Fri 8:30am-5pm.

Education

High school or equivalent

Experience

• Customer Service (Required)
• Insurance knowledge (Preferred)
• Medical Office experience (Required)

Work Location

In Person Edina, MN * Some travel to St Paul location on occasion may be needed. Compensation: $17.85 - $24.15 per hour

Institute for Orthopedics & Chiropractic PLLC