Server Assistant - Peninsula Grill

Job Type


Full-time

Description

About Us

$250 Sign-on Bonus payable after successful completion of 90 days in position at Full-Time hours.

**Full-Time and Part-Time available

About Planters Inn and Peninsula Grill

When Planters Inn was built in 1844, it secured the best location of all Charleston hotels. Today, the iconic hotel famously presides over the corner of Market & Meeting Street - the very heart of Historic Charleston, South Carolina.

Planters Inn is South Carolina's only Relais & Châteaux Hotel. Our historic hotel in Charleston is an oasis of beauty and gentility for guests who appreciate luxury, personal space, and added privacy.

In Charleston, S.C., the crown jewel of the dining scene is Peninsula Grill, the beguiling Four-Diamond and Four-Star restaurant hidden amidst a lush moonlit garden in the very heart of the Historic District. Loved by locals and guests from around the world, Peninsula Grill offers a genuinely resplendent dining experience that pulls out all the stops-a spectacular setting, fresh and delicious cuisine, fantastic service that seamlessly anticipates a guest's wants and needs, an award-winning wine list, a famous signature dessert, and one more ingredient... a bit of enchantment.

JOB OVERVIEW

The Server Assistant will support the service team by maintaining cleanliness and organization in the dining area, ensuring a smooth and efficient guest experience. This role requires attention to detail, excellent teamwork, and a strong sense of hospitality. The Server Assistant will be responsible for assisting servers and other front-of-house staff to provide exceptional service while maintaining the high standards of our fine dining establishment.


ESSENTIAL JOB FUNCTIONS

• Set up and clear tables efficiently, ensuring all necessary items (such as silverware, glassware, and napkins) are properly arranged.
• Ensure dining areas are clean, neat, and presentable at all times.
• Assist with resetting tables in a timely manner, in preparation for the next guests.
• Provide water service to guests and attend to any special requests.
• Assist guests with basic needs while maintaining a professional and courteous demeanor.
• Communicate guest needs to the server or management when necessary to ensure satisfaction.
• Assist servers in delivering food and beverages to the table in a timely manner.
• Help servers maintain organized workstations and stock supplies.
• Work closely with other Server Assistants, servers, and kitchen staff to ensure a seamless dining experience.
• Assist in maintaining cleanliness of service areas, restrooms, and dining spaces.
• Ensure all necessary supplies (such as napkins, glassware, utensils) are replenished as needed.
• Assist with the removal of trash and recyclables to maintain the restaurant's cleanliness and hygiene standards.
• Provide a friendly, professional, and welcoming atmosphere for all guests.
• Anticipate guest needs and provide assistance proactively to enhance their dining experience.

About Us

Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality ™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos-just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.

Our Values

We Engage and We Listen

We Care and We Own

We Provide and We Ensure

We Appreciate and We have Fun

Requirements

ESSENTIAL QUALIFICATIONS

• Previous experience in a fine dining or upscale restaurant is preferred, but not required.
• Ability to work well in a team environment and communicate effectively.
• Strong attention to detail, with a focus on cleanliness and organization.
• Ability to remain calm and professional in a fast-paced, high-pressure environment.
• Strong work ethic and willingness to help others.
• Must be able to stand and walk for extended periods, and lift up to 25 lbs.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, feel, or finger; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.