Security Officer

Security OfficerPhilhaven HospitalFull Time: 80 Hours/BiweeklyHours: 3:00pm - 11:00pmEvery Other Weekend and Rotating Holidays, RequiredProvides a safe and secure environment for, and responds to the needs of patients, employees, visitors, and other customers of the System. Protects System buildings, assets and premises as assigned.ResponsibilitiesDuties and ResponsibilitiesPatrols the buildings and premises to prevent fire, theft, vandalism, and intrusion.Patrol parking lots to ensure the safety of individuals and the security of parked vehicles.Reports all suspicious activity, parking violations and abandoned vehicles.Responds to emergency situations such as accidents and injuries, fire alarms, crimes in progress and safety hazards.Provides assistance, summons proper authorities, and polices area to maintain order, safety and to protect property.Employs all necessary equipment to include Personal Protective Equipment (PPE) during situations that are deemed unsafe and during interactions with precaution patients.Responds to inquiries for advice or assistance from employees, students, visitors, and other customers; provides physical restraint of psychiatric patients and others as needed.Monitors the conduct of visitors on premises; confronts unauthorized persons for questioning as needed; secures weapons and contraband.Escorts personnel and visitors to parking lots and hospital buildings.Maintains post as assigned in accordance with training.Notifies police in case of theft, breaking and entering or other related criminal matters requiring notification of authorities.Assists in investigations.Maintains records, prepares incident reports and other documents pertinent to safety and security activities and attends hearings.Conducts routine visual inspections; reports safety and/or fire hazards or security violations.Coordinates and/or responds to on site fire drills; responds to on site fire alarms and assists the responding fire department.Secures and/or unlocks offices and facilities.Supports the parking policy, enforcing parking regulations, providing traffic management, and performing other related duties.Complies with all department and organizational policies and procedures.Assists with care and maintenance of department equipment and supplies.Performs Security Operations duties as assigned.Secures patient valuables and found property.Prepares clear, concise, and factual incident reports.Ensures all documentation is submitted as required prior to end of shift.Completes vehicle checklist.Completes monthly inspections as required to include but not limited to panic alarm inspections, fire extinguisher inspections, door alarm inspections to include supporting documentation.Complete security access requests within the badge access control system as needed.Willing and capable of working at any post within an assigned setting.Assists with the daily operations of the shift to include but not limited to documentation, patrols, responses, post assignments, escalation of incidents and serves as a Charge Officer as needed.Provides administrative support for programs and policy implementation.In the absence of a Supervisor or Security Officer III, conducts shift huddles reviewing incidents from previous shift, current situational awareness information, and upcoming events requiring security intervention and/or assistance.Assists Supervisors by ensuring appropriate staffing for oncoming shift if necessary.Common Expectations:Remains current on all required trainings.Attends trainings/educational programs as assigned.Participates in department meetings and in-service meetings as directed.Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through supporting improvement and innovation.Follows established policies and procedures, objectives, quality assessment and safety standards.QualificationsQualificationsMinimum Education:High School Diploma or GED RequiredWork Experience:2 years WellSpan Security Officer Experience in good standing Required or2 years A combination of experience in good standing: WellSpan Security Officer Experience Other Healthcare Security Officer Other Security Officer Experience Military Experience Law Enforcement Experience (includes police, corrections and probation/parole)*In good standing means no disciplinary/corrective action within the last 12 months of employment RequiredLicenses:Heartsaver CPR/AED within 90 days RequiredDriver's License Statement:Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.Courses and Training:Successful completion of the below training courses are required for this position. Security Officer I's requesting to advance to a Security Officer II position, must complete the required training prior to applying for a Security Officer II position. Newly hired Security Officer II's, must complete the training within 3 months of accepting the position with WellSpan. • FEMA ISP: IS-100.c – Intro to Incident Command System, I-100• FEMA ISP: IS-200.C – Basic Incident Command System for Initial Response• FEMA ISP: IS-242.c – Effective Communication within 90 days Required andPractical and Tactical Handcuffing within 90 days Required andOleoresin Capsicum (Gel) within 90 days Required andTaser within 90 days Required andBehavioral Emergency Response Training (BERT) within 90 days RequiredKnowledge, Skills, and Abilities:Strong interpersonal and communications skills.Benefits Offered:Comprehensive health benefitsRetirement savings planPaid time off (PTO)Education assistanceFinancial education and support, including DailyPayExpanded Paid Parental LeaveFor additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)About UsWellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.About the TeamWellSpan Philhaven Situated on more than 200 acres, WellSpan Philhaven's main campus in Mt. Gretna, PA, is a tranquil place with walking trails nestled within a picturesque forest and adjacent to an operating farm. The campus provides an atmosphere of peace and serenity for our clients. Our most comprehensive continuum of care, which includes more than 20 programs and services is located at this main campus. At WellSpan Philhaven, we help address mental health conditions such as depression, anxiety, bipolar disorder, attention deficit disorder, phobias, post-traumatic stress disorder and more. WellSpan Health