Medical Director
$200kTandem
Pay: $200,000.00- $300,000.00 per year
Job description:
Medical Director
About Tandem
At Tandem, we’re on a mission to deliver unrivaled, accessible healthcare to every pet. We’ve created a future-forward veterinary practice by integrating telehealth, mobile clinics, and a full-service hospital into one seamless ecosystem.
We are serious about innovation, from developing our own AI-driven software that automates administrative tasks and streamlines workflows to outfitting our clinic with state-of-the-art equipment. As a Medical Director, you will play a critical leadership role in shaping clinical excellence, advancing our care model, and mentoring the next generation of veterinarians.
Why You’ll Love Working Here
- Lead Clinical Innovation: Help define and implement Tandem’s gold-standard medical protocols across telehealth, mobile, and hospital settings.
- Shape the Future of Veterinary Care: Partner with leadership to evolve our integrated care model and AI-enabled workflows.
- Mentor & Develop Talent: Guide Associate Veterinarians and new graduates through coaching, case reviews, and structured development.
- Collaborative Leadership Culture: Work alongside a forward-thinking leadership team that values feedback, iteration, and growth.
- Focus on Impact: Influence patient outcomes, client experience, and team performance at a systems level—not just case-by-case.
What Makes This Role Special
As Medical Director, you will balance clinical excellence with leadership, serving as both a practicing veterinarian and a strategic driver of care quality and team development. You’ll have the opportunity to:
- Establish and uphold medical standards across all service lines
- Mentor and support veterinarians at all experience levels
- Partner with operations and product teams to improve workflows and technology
- Help scale Tandem’s innovative care model
Key ResponsibilitiesClinical Leadership
- Set and maintain high standards of medical care, ensuring consistent, evidence-based practices across all locations
- Lead by example through hands-on clinical work, delivering compassionate, high-quality care
- Oversee complex cases and provide guidance on diagnostics, treatment plans, and outcomes
Team Development & Mentorship
- Mentor Associate Veterinarians and new graduates through coaching, case discussions, and performance feedback
- Foster a culture of continuous learning, accountability, and collaboration
- Support recruitment, onboarding, and retention of top veterinary talent
Medical Operations & Strategy
- Partner with leadership to develop and refine clinical protocols, workflows, and quality initiatives
- Collaborate with product and technology teams to optimize Tandem’s AI-driven tools and systems
- Drive process improvements that enhance efficiency, patient care, and client experience
Client & Community Impact
- Ensure exceptional client communication and trust-building across the team
- Champion Tandem’s preventive care philosophy, promoting wellness plans and proactive medicine
- Represent Tandem’s clinical excellence both internally and externally
Compliance & Standards
- Maintain compliance with all regulatory and licensing requirements
- Ensure adherence to best practices in safety, record-keeping, and medical ethics
Qualifications
- Education: Doctor of Veterinary Medicine (DVM) from an accredited institution
- Licensure: Licensed (or eligible) in Massachusetts
- Experience: 5+ years of clinical experience, with prior leadership or mentorship experience preferred
- Leadership Skills: Proven ability to lead, coach, and develop veterinary teams
- Clinical Expertise: Strong diagnostic, medical, and surgical proficiency
- Technology Mindset: Comfort with modern veterinary tools and enthusiasm for AI-driven systems
- Communication: Excellent interpersonal and client communication skills
- Collaborative Approach: Thrives in a fast-evolving, team-oriented environment
Benefits & Perks
- Competitive compensation with leadership incentives
- Comprehensive health, dental, and vision coverage
- Continuing education support (including travel and licensure)
- Flexible scheduling across telehealth, mobile, and hospital settings
- 401(k) and stock options
- Generous PTO and work-life balance support
- Leadership growth opportunities and influence on company direction
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Salary: $200,000 - $300,000 Annual
Bonus/Commission: No
Vacancy posted 5 days ago
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