Satellite Communications Technician

Satellite Communications Technician

We are looking for a SATCOM Technician to support the maintenance and troubleshooting of satellite communication systems at our teleport facility. This role requires strong technical expertise and problem-solving capability to ensure reliable operations across RF, baseband, and IP-based systems.

The SATCOM Technician collaborates with NOC technicians, engineering, vendors, and cross-functional teams to maintain system performance, support critical operations, and contribute to continuous improvement initiatives while mentoring junior team members.

Responsibilities include maintaining and troubleshooting RF, baseband, and SATCOM systems and equipment; ensuring uninterrupted satellite signal transmission and reception; resolving issues involving satellite modems, up and down converters, and IP-based transport systems; providing escalation support for complex or unresolved SATCOM issues; collaborating with Tier I technicians and engineering teams to resolve recurring or critical issues; maintaining accurate records of configurations, incidents, and resolutions; preparing maintenance logs, technical reports, and standard operating procedures; ensuring documentation complies with internal standards and audit requirements; training and mentoring junior technicians on troubleshooting techniques and procedures; developing training materials and leading sessions to strengthen team capabilities; conducting routine audits and quality checks on SATCOM infrastructure; assisting engineering teams with planned upgrades and maintenance activities; supporting the development and review of standard operating procedures and maintenance checklists; participating in an on-call rotation and responding to critical outages with rapid fault isolation and recovery; providing clear and professional updates during incident management; and contributing to internal reviews and continuous service improvement initiatives.

Qualifications include 3 to 5 years of experience in satellite communications, RF, or IT network support; strong knowledge of RF systems, satellite modems, IP networking, and system integration; understanding of Linux and Windows-based systems; strong troubleshooting, documentation, and time management skills; and experience using test equipment such as spectrum analyzers, signal generators, and power meters.

Additional requirements include experience with routers, switches, firewalls, and SNMP-based monitoring tools; experience with teleport or broadcast operations; ability to support rotating 24 by 7 on-call schedules, including weekends and holidays; ability to respond to incidents outside of standard working hours; occasional travel to support remote locations; ability to lift equipment, perform installation tasks, and work at height including ladders; comfort working in mixed environments including office space, equipment shelters, rooftops, and outdoor conditions; and tolerance for exposure to noise, vibration, and weather conditions during inspections and maintenance.

Compensation: 65,000 to 95,000

Position Type: Full-time

We have 1 available position(s).