IT Support Specialist

Job Description

Job Description

In-House IT Support Specialist
Full-Time | Monday–Friday, 8:00 a.m.–5:00 p.m. | $23–$25 per hour
Position SummaryWe are seeking a dependable, hands-on IT Support Specialist to provide on-site technology support for our organization. This position is responsible for keeping servers, computers, printers, security cameras, and related equipment operating reliably. The ideal candidate is organized, service-oriented, and comfortable troubleshooting a variety of day-to-day technical issues.Essential Duties and Responsibilities

• Monitor, maintain, and troubleshoot on-site servers to support reliable daily operations.
• Diagnose and complete day-to-day computer hardware, software, and connectivity repairs.
• Set up and configure laptops, user accounts, software, and required access for new hires.
• Install, configure, maintain, and troubleshoot printers and related equipment.
• Provide basic support and troubleshooting for the on-site security camera system.
• Respond to employee technology questions and provide clear, professional assistance.
• Maintain accurate records of equipment, repairs, system changes, and assigned devices.
• Coordinate with outside technology vendors or service providers when additional support is required.

• Previous experience providing IT support, computer repair, systems support, or a related function.
• Working knowledge of computer hardware, common business software, servers, printers, networks, and peripheral devices.
• Ability to diagnose technical issues, identify practical solutions, and explain them to nontechnical users.
• Strong organization, communication, and customer-service skills.
• Ability to manage priorities independently and protect confidential company and employee information.
• Relevant technical education or industry certification is preferred but not required.

Powered by JazzHR

rR3aBcIxhU