Locksmith/Safe Technician

Job Description

Job Description

Position Summary

Locksmith/Safe Technician is responsible for performing locksmithing, safe servicing, and related security hardware tasks in support of company operations. This role requires adherence to company procedures, safety standards, and customer‐service expectations while working in residential, commercial, and institutional environments.

Essential Duties and Responsibilities

• Install, maintain, and repair mechanical and electronic locks, door hardware, and related security components
• Perform safe work, including combination changes, lock manipulation, openings, repairs, and routine maintenance
• Rekey locks, create keys, maintain key systems, and follow established key‐control procedures
• Conduct site assessments to determine hardware needs and document findings accurately
• Complete required job documentation, including work orders, parts usage, and service notes
• Maintain company tools, equipment, and assigned vehicle in clean and serviceable condition
• Follow all safety guidelines, including proper use of PPE and safe handling of tools and heavy equipment
• Provide professional on‐site customer interaction consistent with company standards
• Participate in on‐call rotation or after‐hours work as assigned
• Protect confidential information, security codes, and customer property at all times

Required Qualifications

• Demonstrated experience in locksmithing, safe work, or a related mechanical trade
• Working knowledge of commercial door hardware, key systems, and safe mechanisms
• Ability to lift, move, or position heavy equipment such as safes when required
• Valid driver’s license and ability to meet company driving standards
• Strong mechanical aptitude, problem‐solving ability, and attention to detail
• Ability to work independently and follow established procedures
• Must be registered locksmith in the state of Alabama

Professional Expectations

• Maintain a professional appearance consistent with company dress and safety policies
• Adhere to attendance, punctuality, and scheduling requirements
• Communicate clearly with customers, coworkers, and supervisors
• Follow all company policies regarding conduct, confidentiality, and security
• Represent the company positively during all customer interactions

Physical and Environmental Requirements

• Regular standing, bending, kneeling, and lifting up to 50 lbs
• Occasional handling of heavier equipment with assistance or mechanical aids
• Work performed both indoors and outdoors, sometimes in tight or awkward spaces
• Use of hand tools, power tools, and specialized safe‐opening equipment

Company Description

Birmingham Lock & Key has been servicing Birmingham, Alabama and the surrounding areas for 50+ years.

Company Description

Birmingham Lock & Key has been servicing Birmingham, Alabama and the surrounding areas for 50+ years.