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Senior Manager, Customer Experience Validation & Quality

McAfee GmbH

McAfee seeks a Senior Manager to establish and lead a new Customer Experience Validation & Product Quality function. You will act as the independent customer advocate across the lifecycle, aligning product delivery with customer needs and reducing friction. You will build a small, high-leverage team focusing on journey validation, real-world testing, launch readiness, and post-launch quality monitoring. Partner with Product, Engineering, Support, VOC, Analytics, and CX Lab to improve quality and #J-18808-Ljbffr McAfee GmbH

Vacancy posted 1 day ago
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