Senior Manager, Customer Experience Validation & Quality
McAfee GmbH
McAfee seeks a Senior Manager to establish and lead a new Customer Experience Validation & Product Quality function. You will act as the independent customer advocate across the lifecycle, aligning product delivery with customer needs and reducing friction. You will build a small, high-leverage team focusing on journey validation, real-world testing, launch readiness, and post-launch quality monitoring. Partner with Product, Engineering, Support, VOC, Analytics, and CX Lab to improve quality and #J-18808-Ljbffr McAfee GmbH
$124.38k - $204.33k
Role Summary McAfee is seeking a Senior Manager of Customer Experience Validation & Product Quality to establish and lead a new function within Customer Services. This role will serve as the independent customer advocate throughout the product lifecycle, ensuring that...QualitySeniorTemporary workFlexible hours$130k - $141k
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$177.69k
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$123.65k - $203.15k
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$17.5 - $30.2 per hour
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