Senior Living Sales Associate (Full-time, 40 hrs/wk)

Description

Schedule: Full-time days, Monday-Friday 8:30a-5:00p (40 hrs/wk), consistent schedule, occasional evenings or weekends as needed.

Compensation: $28.00-$34.00 per hour, commensurate with experience.

Why You’ll Enjoy Working Here

Are you looking for a role where your talent for connecting with people can truly make a difference? As a Senior Living Sales Associate at Longview, you’ll help older adults and their families navigate one of life’s most meaningful decisions—choosing a place to call home. Here, your days are steady and purposeful, supported by a collaborative team that values compassion, communication, and genuine relationship-building.

At Longview, you’ll enjoy a consistent schedule, a generous benefits package, and ongoing professional development—along with unique opportunities that come from our special partnership with Ithaca College. If you’re passionate about guiding individuals toward a supportive, enriching living environment, we’d love to welcome you to our community.

About Longview

Welcome to Longview in Ithaca, NY - where legacy meets innovation and our staff work together as a team to support older adults in our community. For more than 50 years, Longview has been a vital nonprofit organization enriching the lives of older adults in the Ithaca area. Through our adult day services and our independent, assisted, and enhanced assisted living options, we are uniquely positioned to offer an unparalleled solution to the evolving needs of our community.

We are dedicated to fostering belonging and connections while supporting practical needs and emotional well-being through a comprehensive continuum of care. At Longview, we are committed to living well together – honoring the well-being of mind, body, and spirit – and upholding the values of kindness, dependability, integrity, inclusion, and accountability.

As a Senior Living Sales Associate you will:

• Guide future residents through their journey home by managing every step of the sales process—from prospecting and discovery to touring, follow-up, and welcoming them to the community;
• Lead thoughtful, person-centered tours (both in-person and virtual), helping prospects envision how Longview can enhance their lifestyle and meet their needs;
• Maintain accurate, timely notes and interactions in the CRM system;
• Achieve meaningful goals by meeting or exceeding targets for inquiries, deposits, and move-ins—directly contributing to Longview’s thriving, connected community;
• Build lasting relationships with prospective residents, their families, referral partners, and community organizations, becoming a trusted resource throughout their decision-making process;
• Use consultative, lifestyle-focused sales techniques to uncover what prospects truly value and match them with the living options that best support their independence and well-being;
• Partner with internal teams to ensure every new resident transition feels seamless, supportive, and filled with warmth;
• Represent Longview in the community by attending local events, outreach activities, and engagement opportunities that highlight the services, programs, and spirit that make Longview unique;
• Stay informed and ahead of the market by monitoring regional senior living trends, competitor offerings, and developments that influence consumer choices;
• Honor every individual’s dignity and privacy, upholding Longview’s commitment to respect, inclusion, and exceptional care.

Benefits:

ALL employees are eligible to participate in EAP (Employee Assistance Program), Tax-Deferred Annuity Retirement Plan, and SEP IRA Pension plan (after 3 years of employment).

Employees regularly scheduled to work 20+ hrs/wk are eligible for Leave Sharing and employer-paid Group Life and AD&D.

F T & PT employees regularly scheduled to work 30+ hrs/wk are eligible for paid time off accruals (Sick, Personal, and Vacation), Paid holidays (after 3 months of employment), Tuition Assistance, Ithaca College Courses for Credit, Medical insurance, Health Savings Account, Dental insurance, and Vision Insurance.

Requirements

• At least 18 years of age;
• High School Diploma or equivalent required; Bachelor’s Degree in Business, Marketing, Communications, or related field preferred.
• One (1) year of relevant experience or equivalent combination of education, training, and experience in professional sales or marketing required; experience in senior living, healthcare, or hospitality preferred;
• Proven ability to achieve sales goals through relationship-based and consultative selling;
• Proficiency in Microsoft Office and CRM systems;
• Strong communication, organizational, and interpersonal skills;
• Ability to work independently and as part of a team in a fast-paced environment;
• Must be able to remain stationary for extended periods, give community tours, and occasionally lift up to 25 lbs;
• Satisfactory completion of post-offer physical and background checks required.