Part-Time Service Dispatcher

Position: Part-Time Service Dispatcher

Shift: 24 hours a week - you choose your schedule!

Attire: Business Casual.

Compliance: Candidates must pass a drug screen and background check.

Job Duties:

• Coordinate customer service requests and preventative maintenance with the assignment of

appropriate field service personnel

• Dispatch the technicians as service calls are received or completed and maintain weekly

dispatch board.

• Monitor and respond to client request via a group email account.

• Monitor parts status and follow up with technicians to ensure timely completion of all work

• Maintain positive relationships with customers and technicians

• Generate purchase orders, quotes, and coordinate with vendors as needed to support work.

• Ability to monitor the 24/7 service line as needed.

Minimum Qualifications:

• Experience in a customer service environment.

• Ability to handle multiple phone lines in a fast-paced environment.

• Detailed orientated, ability to multitask and possesses great organizational skills.

• Excellent writing and verbal communication skills.

• A driven self-starter with a strong work ethic that can take the lead on initiatives and follow

through on commitments.