Dispatcher & Customer Service Rep

House Pro Inc

Residential Hvac Dispatcher

HousePro is currently looking for an enthusiastic person to join our team as a residential HVAC dispatcher. As a dispatcher, you will be handling inbound and outbound calls and are typically the first person any new customers will speak with. You will also be responsible for scheduling and dispatching the technician's to their service calls. The ideal candidate will be comfortable speaking to customers and technicians in a fast paced environment.

House Pro AC is a growing HVAC contractor that has been serving the Houston area for over 25 years. We are located in the Heights area of Houston and this is an in office position only.

Job Roles:

Answering inbound calls
Making outbound calls to customers
Communicating with technicians
Ordering parts for technicians
Scheduling customers
Entering customer data
Excellent customer service
Various administrative duties as needed
Rotating weekend on call schedule with other dispatchers

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Vacancy posted 1 day ago

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