Marketing & eCommerce Assistant

Job Description

Job Description

​ ​ ​​​​

Job Type: Full-Time, Hourly
Starting Pay Range: $20 – $23 / hour
Working Hours: Monday – Friday, 8 AM – 5 PM
Location: Greenville, SC 29615

Minimum Experience

• 3 to 6 months of hands-on experience executing marketing or e-commerce tasks across multiple platforms.

Please note: Hands-on graphic design experience isn't required, as creative design is handled by other members of our marketing team. The emphasis of this role is on ecommerce execution, marketing coordination, and content development.

Work Environment

• Office setting, on-site
• Moderate to high-paced work
• Team environment
• B2C and B2B company, family owned
• ~100 employees, one location
  
  
  

About the Role

You'll be responsible for tasks across a wide range of areas: writing product descriptions, managing listings, sending email campaigns, engaging with customers on social media, participating in online communities, and conducting competitor research. No two days will look exactly alike, and you'll often be switching between tasks.

We're a small team, so the work doesn't stay in neat lanes. What we value most is someone who reads a task, thinks it through, and gets it done well without needing a lot of back-and-forth to get started. You're comfortable figuring things out, you check your own work, and when something looks off, you say something. You don't need to be a specialist or a strategist. You need to be reliable, write well, and care whether your work is actually doing its job, not just whether it's finished. This role has real room to grow for someone who approaches it that way.

If you're the kind of person who finds a repair more satisfying than a replacement, or who genuinely has an interest in the automotive industry or electronics, you'll feel right at home here.

Who We Are and What We Do

When someone's car won't start or their appliance suddenly fails, they need a solution that actually works, not a $400 replacement part and a two-week wait. That's where we come in.

Circuit Board Medics has been remanufacturing automotive and appliance circuit boards since 2010, and we've earned over 37,000 five-star reviews doing it. Our customers choose us because we fix things right, stand behind our work, and treat people like people. That reputation wasn't built by accident; it was built by a team that genuinely cares.

We're a family-owned company of about 100 people, all under one roof in Greenville, SC. Our vision, Care. Serve. Restore., isn't marketing language. It's how we actually operate, from the technician bench to the customer email inbox. We hold ourselves to core values of People, Excellence, and Ownership, and we mean it when we say those things guide how we work.

If you're someone who takes pride in work that matters, who finds satisfaction in helping real people solve real problems, and who wants to be part of a team that's built something worth being proud of, you'll fit in here.

You can learn more about our products and who we are at:


What You'll Be Doing
Product Listings

• Create and maintain product listings on BigCommerce, Amazon, and eBay
• Update existing listings for clarity, accuracy, and stronger selling points. Sometimes, using basic HTML and CSS to match other product descriptions.
• Investigate past orders and customer questions to improve listing content
• Track listing performance and flag what needs attention

Written Content

• Track and monitor campaign performance: open rates, clicks, and conversions 
• Produce blog posts that support SEO and help customers understand our products
• Write product descriptions and website copy that are accurate and informative

Social Media & Community

• Manage daily interactions across social platforms, comments, DMs, and mentions
• Participate in relevant forums and online groups that lead with helpfulness and community building, not promotion of products
• Maintain a consistent, trustworthy brand voice in every interaction

Research

• Track competitor content strategies, pricing, and ad approaches
• Identify gaps in how we communicate with customers and bring ideas to improve them
• Report on what's working and what isn't across the channels you manage

What Success Looks Like

• Listings are accurate, up to date, and improving in performance over time
• Campaigns go out on schedule and have tracked metrics to show improvement over time
• Community engagement builds genuine goodwill
• You surface problems and ideas proactively
  
  
  

Qualifications
Required

• Strong writing and proofreading skills
• Ability to manage several different types of tasks without dropping details
• Comfortable learning new platforms and tools as needed
• Habit of checking whether your work is performing, not just completing it
• Clear, professional communicator

Preferred

• Experience with e-commerce platforms (BigCommerce, Amazon, eBay)
• Familiarity with email marketing tools and basic performance metrics
• Experience managing social media accounts in a business setting
• Basic understanding of SEO principles
• Familiarity with Meta (Facebook/Instagram) ads
• Basic HTML/CSS knowledge