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Money Services Team Lead - Consumer Care

Gusto, Inc.

Gusto, Inc. is seeking a Consumer Money Team Lead to coach a Tier 2 Money Advanced Care team that handles complex banking, disputes, and money movement escalations. You will guide 10–12 ICs, focusing on accurate, timely, and customer-centered outcomes and driving continuous improvement across cross-functional partners. The role requires deep banking operations experience, excellent people leadership, and a passion for AI-enabled service excellence within a regulated financial services #J-18808-Ljbffr Gusto, Inc.

Vacancy posted 4 days ago
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