Office RN

Job Description

Job Description

Explore opportunities with Holston Medical Group , part of the Optum family of businesses. Holston Medical Group combines the personal feel of a community-based practice with the strength, resources and career opportunities of a leading national health care organization. As a multispecialty clinic offering care across northeast Tennessee and southwest Virginia, our teams deliver high‑quality, value‑based care that exceeds expectations while making care easier, more affordable and more accessible. Join us and discover the meaning behind Caring. Connecting. Growing together.

General Summary:

The Office RN is responsible for providing quality, compassionate care to patients in a physician’s office or clinic setting consistent with the policies and procedures set by the organization. The Office RN provides care for complex patients and participates with the Providers and clinical staff to improve the quality of care in the clinical area. Office Nurse is responsible for assessing, planning, evaluating and documenting nursing care of patients in accordance with physician and clinic policies and in accordance with standards of professional nursing practice. This position is accountable for the quality of nursing services delivered by self or others who are under his/her direction.

This position will be starting IV's in a surgical setting along with other Office RN Duties.

Main Responsibilities:

• Use patient first values in assisting patients with needs
• Greet patients with compassion and a friendly face
• Take and record vital signs of patient using electronic medical records
• Prepare patients for examinations
• Dispose of contaminated supplies/used items
• Sterilize medical instruments as needed
• Ensure that exam rooms are clean and stocked for patient use
• Maintain supplies and equipment, ensure to work with co-workers to stock
• Attend nurse meetings and other educational opportunities
• “Obtain prior authorizations and pre-certifications as needed for patients having procedures or tests
• Pick up vaccines and other medications as needed
• Mail normal labs to patients and call patients with abnormal labs
• Perform customer service checks on patients every 10 minutes
• Change sharps container and biohazard trash
• Ensure to follow policies and procedures set by Holston Medical Group
• Maintain communication with providers to ensure that patents needs are taken care of
• Communicate all office issues with the Nurse Manager and Office Manager
• Ensure that equipment is in operating order (crash cart, defibrillator, autoclave, etc.)
• Mentor new nursing staff and orient to the office
• Ensure that the Health Department records are maintained for the vaccinations for children
• Maintain clinical area to meet site visit standards
• Utilizes specialized knowledge, judgment, and nursing skills necessary to assess data and plan, provide and evaluate care appropriate to the physical and developmental age of patients assigned to his or her care
• Assist physician in surgery if specialty area requires
• Conduct patient education sessions as directed related to patient care
• Assist Office Nurses with tasks and provide guidance
• Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information)
• May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis

Education/Experience/Knowledge:

• Associates Degree in Nursing or BS in Nursing Required
• RN license by the state in which employed
• 2-3 years experience
• CPR certified
• Experience within specialty group or surgical area preferred
• Must possess excellent communication skills
• Ability to work in a team environment and collaborate with others

Key Competencies:

• Compassion
• Customer Focus
• Ethics and Values
• Learning on the Fly
• Functional/Technical Skills
• Problem Solving
• Informing

Physical/Mental Demands:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential :
Communication with others to exchange or express information and ideas. Ability to receive detailed information through oral communication, and to make fine distinctions in sounds. Determine the accuracy, neatness, thoroughness of the work assigned and perceive general observations. Remaining upright on the feet, particularly 80% of the time. Needs to move inside or outside the office space to transport patients. Moving about on foot to accomplish tasks. Bending body downward and forward by bending spine at the waist and/ or by bending leg and spine. Extending the hands and arms in any direction. Exerting force upon an object so that an object moves away/toward the force. Picking, pinching, typing or otherwise working, primarily with fingers. Applying pressure to an object with the fingers and palm. Perform a variety of duties, often changing from one task to another of a different nature. Perform with frequent interruptions and/ or distractions. Make appropriate job decisions following standard office policies and past precedents. Adjust priorities quickly as circumstances dictate. Ability to establish and maintain cooperative working relationships with co-workers and the public. Ability to interact appropriately with colleagues and patients for different purposes and different context.

Marginal:
Must be able to remain in a stationary position at least 25% of the time. Medium work that includes moving objects up to 50 pounds occasionally. Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Work independently and identify potentially more effective methods of work operations. Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point. Ability to identify and distinguish colors.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities.