Logistics Coordinator
Pella Windows and Doors of New England
Job Description
Job Description
Job description:
We are looking for a detailed-oriented Logistics Coordinator who will oversee and coordinate the timely and accurate delivery of products to our customers to join our team!
Why work with us?
You wish to be a part of a positive, supportive, and stimulating team environment.
You want career development geared towards your success.
You aspire for opportunity to grow and expand your knowledge.
You deserve competitive compensation and full benefits.
Responsibilities:
· Plan and manage day-to-day delivery schedules to meet customer need dates
· Coordinate delivery activities with internal departments to meet customer and operational schedules
· Serve as a primary point of contact for delivery scheduling inquiries and updates
· Communicate proactively with customers regarding delivery windows, changes, or delays
· Coordinate and optimize driver routes using the Order Management System (OMS) to ensure efficiency and productivity
· Monitor deliveries and adjust schedules as needed to address operational changes or challenges
· Maintain accurate delivery records and documentation within OMS and related systems
· Collaborate with warehouse, sales, and service teams to resolve delivery-related issues
· Support continuous improvement efforts related to routing, efficiency, and customer satisfaction
· Comply with the Company’s “Keys to Success” and all applicable policies and procedures
· Participate in cross-training to support team coverage and operational continuity
· Perform other duties as assigned
Required Skills & Abilities:
· Experience with Order Management Systems (OMS), dispatch software, or logistics platforms preferred
· Proficiency in Microsoft Office (Outlook, Excel, Word) or comparable tools
· Ability to learn and adapt to new systems and technologies
· Verbal and written English communication skills with the ability to communicate both verbally and in written form to be able to present and explain any aspects of products and services.
· Ability to prioritize and multitask
· Positive and professional behavior
Qualifications:
· High School Diploma or GED required
· 1–3 years of experience in scheduling, dispatching, logistics, or customer coordination preferred
· Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment
· Excellent written and verbal communication skills
· Professional, positive, and customer-focused demeanor
· Strong problem-solving skills and attention to detail
We offer:
· Competitive salary
· Full Benefits package including PTO, Medical, Dental, Vision, 401K and Life Insurance
· Quality engineered product solutions that are unmatched in the construction industry
· Excellent training programs and career development opportunities
As an individually owned Pella branch we are committed to excellence, which has helped to propel Pella into one of the most successful window and door manufacturers in the U.S. and Canada. Pella Corporation, is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing and installing quality windows and doors for new construction, remodeling and replacement applications. Founded in 1925, Pella is a family-owned and professionally managed privately-held company, known for its history of innovation, making outstanding products, providing quality service and delivering on customer satisfaction. The company is committed to incorporating new technologies, increasing productivity and practicing environmental stewardship.
Apply today to learn about your future as a team member of Pella Windows and Doors!
\nCompany DescriptionAs an individually owned Pella branch we are committed to excellence, which has helped to propel Pella into one of the most successful window and door manufacturers in the U.S. and Canada.
Pella Corporation, is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing and installing quality windows and doors for new construction, remodeling and replacement applications. Founded in 1925, Pella is a family-owned and professionally managed privately-held company, known for its history of innovation, making outstanding products, providing quality service and delivering on customer satisfaction. The company is committed to incorporating new technologies, increasing productivity and practicing environmental stewardship.
Company Description
As an individually owned Pella branch we are committed to excellence, which has helped to propel Pella into one of the most successful window and door manufacturers in the U.S. and Canada. \r\n\r\nPella Corporation, is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing and installing quality windows and doors for new construction, remodeling and replacement applications. Founded in 1925, Pella is a family-owned and professionally managed privately-held company, known for its history of innovation, making outstanding products, providing quality service and delivering on customer satisfaction. The company is committed to incorporating new technologies, increasing productivity and practicing environmental stewardship.
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