Dental Office Receptionist - Western Mass Perio

Job Description

Job Description

Shape Smiles and Build Lasting Patient Relationships - Join Western Mass Periodontics & Implant Specialists as a Dental Office Receptionist

Western Mass Periodontics & Implant Specialists is seeking a friendly, dependable, and highly organized Dental Office Receptionist to join our respected periodontal and implant specialty practice in Pittsfield, MA. Our team is known for delivering exceptional periodontal and implant care in a calm, professional, and patient-centered environment.

This is an excellent opportunity for a dental front desk professional who enjoys patient interaction, thrives in a specialty setting, and takes pride in being the welcoming first point of contact for patients.

Why Choose Western Mass Periodontics & Implant Specialists?

Competitive Compensation

• $20.00/hour

Stable, Predictable Schedule

• Tuesday-Friday: 8:30AM-4:30PM
• No evenings or weekends

Specialty Practice Environment

• Periodontics, implant surgery, bone grafting, and advanced periodontal care
• Calm, professional setting focused on patient comfort and education

Supportive Team Culture

• Work alongside experienced specialists and a close-knit, collaborative team
• Be part of a practice that values organization, professionalism, and patient trust

Modern Practice Setting

• Digital charting
• Specialty-focused clinical environment
• Onsite parking
• State-of-the-art setting designed to support efficient, high-quality care

Office Location

• Western Mass Periodontics & Implant Specialists
• 435 South Street, Pittsfield, MA 01201

Key Responsibilities

• Greet patients warmly and professionally upon arrival
• Manage front desk operations including phones, scheduling, confirmations, and check-in/check-out
• Maintain accurate patient records and enter data efficiently
• Coordinate with clinical staff to ensure smooth patient flow
• Verify insurance information and collect payments as needed
• Answer patient questions regarding appointments, procedures, and billing
• Ensure HIPAA compliance and adherence to office protocols at all times

What We’re Looking For

• High school diploma or GED (required)
• 1+ year of dental front desk experience (required; specialty experience preferred)
• Strong customer service and communication skills
• Professional, polished, and patient-focused demeanor
• Ability to multitask and stay organized in a fast-paced environment
• Familiarity with dental software and insurance processes is a plus

About Western Mass Periodontics & Implant Specialists

Located in Pittsfield, MA, Western Mass Periodontics & Implant Specialists provides advanced care in periodontal disease treatment, gum recession treatment, dental implants, and preventive periodontal services. Our practice is designed to deliver personalized care in a comfortable, welcoming setting where patients feel supported from the moment they walk through the door.

Patients and referring providers trust our office for its clinical excellence, compassionate approach, and commitment to helping patients restore their oral health with confidence.

Join Our Team

If you’re ready to bring your organizational skills, professionalism, and patient-first mindset to a specialty dental practice where your role truly matters, we invite you to apply today.

Western Mass Periodontics & Implant Specialists is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.

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