Quality Assurance - Tech II

Job Description Summary: As the world’s largest beverage company, we take pride in producing high-quality products that consumers trust and expect. It’s an exciting time to work in The Coca‑Cola Company’s Flagship Market, Coca‑Cola North America and our associates are the best part! We are seeking a Quality Technician Coordinator to join our manufacturing team and play a vital role in ensuring product quality, food safety, and package integrity. As our Quality Assurance Technician, you will be responsible for conducting quality testing, supporting laboratory operations, maintaining compliance programs, and helping drive continuous improvement across the facility. We are looking for a detail-oriented, team-focused professional with a strong commitment to quality, accuracy, and operational excellence. 2 Open Roles: 1 Day Shift / 1 Night Shift (2-2-3 Rotation). Position Related Responsibilities and Key Job Duties Schedule, coordinate, and maintain quality and microbiology proficiency programs to ensure continued compliance and laboratory readiness. Perform physical, chemical, and microbiological analyses on raw materials, in-process samples, and finished products to verify compliance with established specifications and food safety standards. Communicate testing results, deviations, and inspection findings clearly and effectively to management and cross-functional teams. Support environmental monitoring and sanitation verification programs to maintain a safe, sanitary, and compliant manufacturing environment. Ensure laboratory testing activities are completed accurately and in compliance with federal, state, company, and food safety regulations. Support Management Systems initiatives through review of KORE and North America policies, gap assessments, monthly GMP inspections, and participation in internal audits. Coordinate the QA Calibration Program, including scheduling, calibrating, troubleshooting, maintaining, and documenting calibration activities for laboratory and process equipment. Manage equipment service requests and maintain accurate, up-to-date calibration and maintenance records. Support SSOP inspections and sanitation verification activities to ensure compliance with operational and food safety standards. Investigate consumer complaints by conducting root cause analysis, reviewing data, and preparing reports for QA leadership. Monitor laboratory supplies and inventory levels to ensure uninterrupted laboratory operations. Assist with onboarding and training of new hires by providing laboratory orientation and quality systems instruction. Review and monitor microbiological testing data daily and ESCALATE potential issues or trends as needed. Support nonconforming product processes, including product holds, releases, and SAP transaction completion. Assist with quality and food safety validation activities to support operational compliance and continuous improvement. Education and Qualifications Bachelor of Science in Biology, Chemistry, Food Science, Microbiology, or a related field or equivalent work experience required. Minimum of 5 years of experience in quality testing, laboratory operations, or a manufacturing environment preferred. Ability to maintain strict confidentiality, including handling proprietary formulas and processes. Successful completion of the Aon behavioral/personality assessment. Ability to learn and operate laboratory equipment, including refractometers, pH meters, auto titrators, density meters, and turbidity meters. Strong problem-solving and troubleshooting skills with the ability to perform effectively under pressure. Proficiency in SAP, EtQ, and InfinityQS. Ability to read and interpret equipment operation manuals and technical documents. Willingness to participate in job development and ongoing training programs. Ability to work effectively in a team-oriented environment. Commitment to complying with all Safety, Environmental, Security, and Good Manufacturing Practice (GMP) policies and procedures. What We Offer Experience: Gain valuable experience with a global organization and grow your career in a state-of-the-art manufacturing environment. Comprehensive benefits package beginning on your first day of employment. Learning & Development: Opportunities to expand your technical and manufacturing knowledge with an industry leader. The Coca‑Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca‑Cola Company’s sponsorship to continue to work legally in the United States. Skills Auditing, Communication, Data Analysis, Detail-Oriented, Food Safety and Sanitation (Inactive), Group Problem Solving, Inspecting, Laboratory Instrumentation, Mathematics, Microsoft Office, OSHA Regulations, Quality Control (QC), Quality Inspections Pay Range United States of America: 62,150 USD - 75,962 USD Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered. Location(s) United States of America City/Cities: Auburndale Travel Required 00% - 25% Relocation No Job Posting End Date August 28, 2026 Our Purpose and Growth Culture We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca‑Cola. Equal Opportunity Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Privacy Statement When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws. Company Overview The Coca‑Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day. Innovation has been at the heart of our story since 1886. It goes beyond new flavors and brands. Learn more about our system and how we’re making an impact. As a global organization, we seek opportunities to embrace and champion progress. Our careers span across functions and are globally connected to give you an unmatched career experience. We’re glad you’ve chosen to explore your next career opportunity with The Coca‑Cola Company. Learn more about our hiring process and pick up tips on how to showcase your experience and skills so you can stand out and thrive. The Coca‑Cola global business system is composed of The Coca‑Cola Company (TCCC), its subsidiaries and 225 bottling partners around the world. Search jobs throughout our system. #J-18808-Ljbffr Coca-Cola HBC