Lead Reception Ambassador
$21 per hourCooper University Health Care
Lead Reception Ambassador
The Lead Reception Ambassador is to provide support and direction to the Reception Ambassadors as outlined below and ensures a positive experience for all visitors.
Responsibilities are in addition to the role of the Reception Ambassador, list below.
Acts in lead position, providing support to other team members of the Welcome Desk. Provides initial response to visitors who may have concerns about visitation experience.
Trains new employees in their role as Reception Ambassadors, SAC Receptionists, Special Tests areas, and the Emergency Department. Supports building the Welcome Desk team schedule
Monitors inventory and makes recommendations on ordering of Welcome Desk supplies.
Supports integration projects of updated software to strengthen the check-in process. Monitors the success/challenges of the program and supports staff training.
Provides Supervisor with recognition and coaching opportunities for the Welcome Desk, Special Tests, SAC, and ED team members.
Maintains the flow of visitor check-in process to minimize unnecessary lines and waits.
Acts as a role model to Reception Ambassadors in workflow, attitude, and customer service.
The Reception Ambassador Responsibilities:
Greet, smile, and make the patient/family and visitor feel welcome, listen to customer's requests, and offer assistance/guidance within the hospital. Maintain AIDET practices.
Maintain Visitation Guidelines: Provide appropriate visitor passes to ensure safe visiting practices for visitors, patients and staff adhering to visitation policy, visitor hours, and restrictions.
Will coordinate with department leadership and Patient relations for exceptions and accommodations. Direct visitor flow in lobby to appropriate check in/check out areas, elevators, parking garage, coffee shops, gift shop and patient care areas.
Receipt of Patient Questions: The Reception Ambassador is responsible for answering telephone calls an/or initial questions that patients/visitors/guests may have respectfully and proficiently. Responsible for triaging and escalating any question or issue that requires further assistance to resolve.
Reception Area Navigator: Provides escort for patients (wheelchair assist/walking assist) to department and/or coordinate escort services with Patient Transport when necessary. Distributes map and information for amenities, visiting hours and parking. Assist with all deliveries to the Welcome Desk. Assists with patient belongings if necessary upon the direction of the Supervisor of Hospital Reception. Offers clear directions, call taxi cabs, print info from Internet as requested, such as bus schedules, health system programs, etc. promoting a concierge type service.
Works to maintain a healing presence in our Hospital Reception/lobby areas. Direct visitor flow in lobby to appropriate check in/check out areas, elevators, parking garage, coffee shops, gift shop and patient care areas. Performs frequent rounding on lobby area to ensure a clean, safe and inviting environment. Contacts hospital facilities, environmental services, and maintenance as necessary. Performs frequent rounding on guests in the lobby to communicate with visitors answering questions and providing directions. Round into lobby area restrooms to ensure cleanliness and supplies. Contact EVS as appropriate.
Provide clerical support, including correspondence, taking messages copying and faxing as assigned.
Experience Required
3-5 years' experience required.
Education Requirements
- High School Diploma
- Associate's Degree Preferred
Salary Min ($)
USD $21.00
Salary Max ($)
USD $33.00
Cooper University Health Care$18 per hour
...Reception Ambassador The Reception Ambassador provides information and assistance to patients, families and visitors and serves as support for the clinical staff within the reception and lobby areas at Cooper University Health Care. The ambassador may fill the gap...Suggested$18 per hour
...career while working with us. Short-Term Disability Income is offered to qualifying employees in applicable areas. Front Desk Lead Job Description (includes but is not limited to the following): Stay abreast of local happenings, events, and offerings. Maintain...SuggestedHourly payWeekly payFull timeTemporary workLocal areaAll shiftsShift workNight shift- ...integrity. ROLES AND RESPONSIBILITIES The Front Desk Weekend Lead (Part-Time) position provides a welcoming and safe environment... ...Educate SSRs on the principles of the brand by being a brand ambassador and ensuring brand consistency. PROBLEM SOLVING Work...Suggested16 hoursTemporary workPart timeLocal areaShift workWeekend work2 days per week
- ...for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled... ...will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and...SuggestedNight shiftWeekend work
- Job Title Location 220-250 S. 5th Street, Philadelphia, PA, 19106, United States Job Category Philadelphia, Management/Supervisory, Front Desk Employee Type Non-Exempt Manage Others No Contact information Name NYSC - Society Hill Phone (***) ***-****...SuggestedWeekend work
$16 - $35 per hour
Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying...Hourly payFull timeLocal areaShift workNight shift- Job Title Providing a high level of guest service while adhering to the guidelines of the hotel procedures for guest-facing, bell, and shuttle and other services. Ensures the cleanliness and appearance of the hotel front entrance, lobby, public spaces, and handling guest...Local areaFlexible hoursShift workNight shift
$16.02 per hour
...Jeni's Splendid Ice Creams Ambassadors In Philly, our Team Jeni's Ambassadors have the opportunity to earn an average of $16.02 per hour! This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 actual customer...Hourly payPart timeShift workNight shiftWeekend work- Curaleaf is seeking an Extraction Supervisor in Hammonton, NJ to lead the Extraction and Purification team, ensuring compliance with state regulations and product quality. The role includes overseeing daily production metrics, coordinating staff, and maintaining accurate...
$18 per hour
...of their Cengage products through back-to-school events, informational content, and in-class support Collaborate with fellow Ambassadors and other Cengage employees to develop student-and faculty-facing blog posts, videos, and other impactful content Represent the...Full timePart timeLive inLocal areaWorldwide- Job Description First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay...Part timeWork experience placementLocal area
- ...Customer Care Ambassador Parkway is seeking an experienced Customer Care Ambassador for its Parking-Centric Customer Care Call Center (located at our home office at 150 N Broad St.). The Call Center's main responsibility will be to assist customers across North America...Full timePart timeRemote workHome officeFlexible hoursShift work
- ...lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! We're looking for friendly and energetic individuals to provide...Flexible hoursShift workNight shift
- ...Patient Ambassador The Patient Ambassador is responsible for ensuring the prompt and courteous greeting of all patients, assisting patients with wayfinding, and ensuring their registration, check-in, and copay collection are complete. Performs navigator and registrar...Shift work
$16 per hour
Herschend Family Entertainment Co. is looking for enthusiastic individuals to join our Guest Experience team at Adventure Aquarium. This part-time role involves delivering educational content, facilitating animal interactions, and ensuring guest safety. Ideal candidates...Hourly payPart timeLocal area$20 per hour
...Betting Hero Sales Ambassador Philadelphia, Pennsylvania, United States We Help People. Enjoy Their Experience. Betting With Mobile. About Us: Betting Hero is the leading in-person customer acquisition company in the legal U.S. online gambling industry. Betting...Extra incomeFull timePart timeFlexible hoursShift workWeekend workAfternoon shift- Barry’s is seeking a Client Specialist in Ardmore, PA to deliver exceptional hospitality at the front desk, assist with class bookings, and support the Fuel Bar. You will help create memorable client experiences while maintaining a clean studio and promoting Barry’s brand...Flexible hours
$16 per hour
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail...Hourly payPart timeShift work- ...Ambassador Hospital Concierge Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients... ...future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical,...Day shift
- ...educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical,... ...each day. Are you living your life's work? Job Title: Ambassador Hospital Concierge Entity: Hospital of the University of...Monday to FridayAfternoon shift
- ...connectivity while minimizing environmental impact. We’re seeking an experienced and forward‑thinking Data Center Sustainability Lead to support large, hyperscale data center projects. In this role, you’ll provide leadership and oversight for sustainability strategies...For subcontractorWork at office
- ...market. We are seeking professional candidates with gas turbine and/or thermal generation power plant knowledge and experience to lead and grow our power generation practice for North America. In this role, you will be responsible for expanding Jacobs’ planning,...Contract workFor contractorsWork at officeRemote work
- ...Lead Structured Cabling Technician The Lead Structured Cabling Technician is responsible for overseeing the installation, maintenance, and testing of structured cabling systems for Wi-Fi Access Point (AP) installation projects. This role involves managing a team...For contractorsLocal area
$15.5 per hour
...Produce Lead (Full-Time) Mariposa Food Co-op is a community-owned grocery store dedicated to increasing food accessibility in our community and providing our shoppers with a wide range of affordable and high-quality products. At Mariposa, you'll be part of a team that...Full timeWork at officeLocal area$170.4k - $235k
...market. We are seeking professional candidates with gas turbine and/or thermal generation power plant knowledge and experience to lead and grow our power generation practice for North America. In this role, you will be responsible for expanding Jacobs' planning,...Full timeContract workFor contractorsWork at officeRemote work$22.5 per hour
...Lead, Ground Operations Veho is reinventing delivery and returns for the e-commerce era by combining modern technology and innovative logistics with a customer-centric focus. Veho's mission is to power the future of commerce by making shopping, shipping and returns...Hourly payFull timeFlexible hoursShift workNight shift- AEO in Cherry Hill Township is hiring a part-time Sr Brand Ambassador responsible for creating an amazing shopping experience for guests. You will educate them on products, engage them with the AEO Selling Model, and help build brand loyalty. Candidates should be passionate...Part timeWeekend workAfternoon shift
$91.4k
...Data Center Sustainability Lead At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge...Full timeFor subcontractorRemote work- American Eagle is seeking a part-time Brand Ambassador at Cherry Hill Mall to bring the brand to life for every guest. You’ll deliver an amazing shopping experience and proudly represent AE & Aerie, educating guests about products and loyalty programs. You’ll work across...Part time
$16.5 per hour
Lush Fresh Handmade Cosmetics North America in Cherry Hill, NJ is seeking Seasonal Ambassadors to deliver exceptional customer experiences and provide expert product knowledge. This contract role emphasizes sales, brand education, and smooth shop operations. You’ll use...Hourly payContract workSeasonal workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lead Reception Ambassador. Be the first to apply!

