Entry Level IT Technician

Overview Wagoner County is seeking a motivated and dependable Entry‑Level IT Technician to join our Information Technology team. This position is ideal for individuals who are interested in starting a career in IT, even if they do not currently hold industry certifications. This role provides hands‑on experience supporting a wide range of systems, including county office infrastructure and public safety communications. The ideal candidate is a hardworking problem solver who is eager to learn, adaptable, and capable of handling a variety of technical challenges. Key Responsibilities Provide technical support in person, by phone, and through remote tools Diagnose and resolve hardware, software, and network issues Set up and maintain desktops, laptops, printers, and mobile devices Install, configure, and update operating systems and applications Assist with user account setup, password resets, and permissions Support employee onboarding and offboarding processes Maintain inventory records of IT equipment and software licenses Document issues, resolutions, and system changes Work with vendors and assist in IT‑related projects Support and assist in maintaining public safety radio systems, including 800 MHz infrastructure Perform routine system maintenance, updates, and monitoring Assist with IT support across all county departments Qualifications Education and Experience High school diploma or equivalent required Associate degree or coursework in Information Technology is preferred but not required Prior technical experience or hands‑on work with computers is a plus Skills and Competencies Basic knowledge of Windows operating systems General understanding of computer hardware and troubleshooting Familiarity with basic networking concepts (IP addressing, DHCP, DNS) is helpful Strong problem‑solving and analytical skills Ability to manage multiple tasks and prioritize workload Good communication and customer service skills Willingness to learn new technologies and adapt to changing environments Work Environment and Expectations Work involves both office‑based tasks and on‑site support throughout Wagoner County Position supports all county departments, including critical public safety systems Occasional after‑hours support is required This position operates in a 24/7/365 support environment An on‑call rotation will be implemented after training is completed Physical Requirements Ability to lift and carry equipment up to 50 pounds Ability to work on ladders and in confined spaces when necessary Ability to bend, kneel, and reach for extended periods while installing or troubleshooting equipment Ability to work in indoor and outdoor environments, including varying weather conditions Professional Development Hands‑on experience across multiple IT systems and technologies Mentorship from experienced IT staff Opportunities to obtain industry certifications such as CompTIA A+ and Network+ Compensation Pay Range: $20.00 – $26.00 per hour Compensation is based on experience, skills, and qualifications. Wagoner County is an equal opportunity employer. #J-18808-Ljbffr