Receptionist

Receptionist

We are seeking a part-time receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.

What We Offer

• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Saturday Lunches
• Discounts on products and services

Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company.

Responsibilities

• Answer phones and direct consumers to the proper department and follow up promptly
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous, and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with the Microsoft Office suite is a plus
• Available to work Monday - Friday 4:00 pm-7:00 pm and Saturday 8:00 am - 5:00 pm
• Ability to communicate customers' interests, needs, and requests to management and sales personnel
• Professional personal appearance

Starting pay for this position is $17.00/hr