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Operations - Process Manager - Sr

Full-time

Eliassen Group

Description

Remote

Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate across intent owners, developers, and business teams to inventory scripts, assess risk, validate compliance, and drive structured communications and reporting within a PMO framework. The manager will maintain timelines, clear blockers, and deliver executive-ready progress, risk, and performance updates.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $55.00 to $65.00/hr. w2

JN -View phone number on click.appcast.io

Responsibilities

  • Drive the Intent = Execution framework by coordinating script identification, risk assessment, validation, and uplift to meet defined project timelines.
  • Partner with business teams to clear blockers and complete governance, validation, and tracking tasks on schedule.
  • Maintain an organized pipeline for frontbook and backbook scripts to achieve milestone commitments.
  • Serve as point of contact for tracking schedules and connect teams with training, guidelines, and support channels.
  • Coordinate DFS backbook milestones, ensuring complete inventory and risk assessments by June 30, 2027, and retirement of unused scripts.
  • Hold teams accountable to finalize remediation plans and addendums by June 30, 2027.
  • Monitor progress to ensure all in-scope, high-risk scripts are uplifted to I=E by December 31, 2027.
  • Own workstream communications, notifying intent owners and developers of quarterly data pack releases and required actions.
  • Drive accountability through targeted communications highlighting milestones and outstanding deliverables.
  • Provide clear, data-backed progress reports, metrics, and risk assessments to senior leadership.
  • Escalate risks and schedule slippage proactively to leadership.
  • Partner with data analysts to keep tracking workbooks accurate and remediate data issues.

Experience Requirements

  • 5+ years as a project manager delivering IT, data, or audit/compliance projects.
  • Demonstrated ability to hold cross-functional teams accountable to timelines without direct reporting lines.
  • Experience planning and executing structured communications across technical and non-technical audiences.
  • Ability to present status, risks, and slippage to executives clearly.
  • Proficiency with Zoom and Google Sheets, Docs, and Slides.
  • Preferred: PMO expertise and PMP certification.
  • Preferred: Background as an IT professional, data analyst, software developer, or auditor.
  • Preferred: Experience in regulated banking or financial environments.

Education Requirements
Vacancy posted 3 days ago
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