IT Support

Immediate need for a talented IT Support . This is a 03+ Months Contract opportunity with long-term potential and is located in Rio Rancho, NM (Onsite) . Please review the job description below and contact me ASAP if you are interested.

Job ID:26-24265

Pay Range: $20 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).


Key Responsibilities:

• Installing and configuring OS on client laptops.
• Migrating client data to new laptop.
• Advanced break/fix support of software/hardware issues for clients.
• Managing and updating tickets via the client's ticketing database.
• Processing assets returned from clients leaving the company
• Ensuring all client inventory assets are stored and distributed in a clean and professional manner.
• Preparing old equipment for re-dispositioning and e-waste handling
• Managing inventory counts and updating the peripheral tool daily
• Load balancing equipment to different Client and non-Client sites
• Loading/unloading assets into lockers
• Updating and closing tasks in Client
• Cleaning and testing used systems for redeployment.
• Ensuring all client inventory assets are stored and distributed in a clean and professional manner.
• Sending emails to clients for asset collection
• Picking up surplus equipment from users
• You will have frequent interaction with clients in person and via phone, email, and IM.
• You will be required to update the client ticketing system and database.
• You may be tasked to assist with asset inventory audits.
• Overview: You will work in a corporate environment located onsite with one of our largest and most well-known customers.

Key Requirements and Technology Experience:

• 3+ years of technical experience desired.
• Must be able to lift up to 35 lbs. solo.
• May be required to walk/sit/stand/crawl/kneel for extended periods.
• Must have excellent customer service skills and excellent written/verbal communication skills.
• Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily), Windows 10.
• Technical certifications are a plus.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


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