Human Resources Assistant

Human Resources AssistantThe Human Resources Assistant provides administrative and operational support to the Human Resources department and helps create a welcoming, organized, and positive experience for team members. This is an entry-level HR position designed for someone who is organized, dependable, service-oriented, and interested in developing a career in Human Resources within the hospitality industry.Essential Responsibilities:Support the daily administrative operations of the Human Resources department.Assist with recruitment and hiring activities, including job postings, candidate communication, interview scheduling, pre-employment requirements, and onboarding.Assist with new-hire orientation and ensure required employment documents are collected, completed, and properly maintained.Maintain accurate, confidential, and organized team member personnel records and HR files.Scan, upload, file, and maintain employee documentation in the HRIS and other designated systems.Welcome team members and visitors to the Human Resources office and assist with general questions, directing more complex HR matters to the appropriate HR leader.Assist team members with general questions regarding company policies, procedures, benefits, training, and other HR programs.Support coordination and tracking of team member training, development programs, and hotel or brand-required training.Assist with team member recognition, engagement, appreciation, and culture initiatives, including preparation, setup, and decoration for HR events.Assist with the preparation of the monthly HR packet and routine HR communications.Maintain and update electronic bulletin boards, HR communication boards, flyers, and other internal communications.Prepare routine reports, correspondence, spreadsheets, presentations, and other HR documentation.Assist the HR team with preparation for brand, compliance, and internal audits by organizing and maintaining required documentation.Support HR in maintaining records and administrative practices consistent with company policies and applicable requirements.Maintain strict confidentiality and exercise discretion when handling team member and company information.Help promote a positive, inclusive, respectful, and service-oriented workplace culture.Support hotel leadership and Human Resources in reinforcing hotel values, service culture, and a positive team member experience.Perform general administrative duties, including answering telephone inquiries, filing, copying, scanning, data entry, supply organization, and maintaining an organized and professional HR office.Perform other Human Resources and administrative duties as assigned.Qualifications:Minimum of 6 months of Human Resources.Hotel or hospitality experience preferred, but not required.Bilingual English/Spanish communication skills strongly preferred.Basic understanding of Human Resources practices and workplace policies preferred.Strong interpersonal, written, and verbal communication skills.Excellent organizational skills and attention to detail.Ability to maintain confidentiality and handle sensitive information professionally.Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint; Canva experience is a plus.Ability and willingness to learn HRIS and other HR-related systems.Ability to manage multiple priorities in a fast-paced hotel environment.Strong hospitality and customer-service mindset.Professional, dependable, approachable, and eager to learn and grow within Human Resources.Suggested Competencies:Customer ServiceCommunicationOrganization & Attention to DetailConfidentiality & ProfessionalismTeamworkReliabilityAdaptabilityInitiative & Willingness to LearnPositive AttitudeComputer & Administrative SkillsSource: Driftwood Hospitality