Operations Team Lead

Job Description

Job Description

Join our growing team and help share the joy of flowers!

• Are you looking to join a company that you are proud to work for and a leader who cares about their team?
• Do you want to help share the joy of flowers?

At Len Busch Roses, we are passionate about hiring employees who value of taking care of eachother & our customers. We strive to align people in jobs that they love and are great at. As a result, we love the people we work with! Our managers care deeply about us as people and empower us to utilize our talents and strengths.

What you'll do:
As a Team Lead, you’ll coach and lead teams through the daily plan—whether that’s building beautiful bouquets and arrangements or receiving and processing fresh-cut flowers and plants. You'll guide the team by living our leadership expectations: being a Good Coach, Good Communicator , Productive & Results-Oriented , and someone who Empowers the Team and Creates an Inclusive Team Environment .

• Your core responsibilities will include:

  • Leading the execution of bouquet/arrangement production and receiving/processing tasks such as scanning, sorting, bin slotting, and quality checks.

  • Monitoring actual vs. scheduled staffing and adjusting schedules as needed to align with daily demand.

  • Collaborating with Supply Chain Supervisors to execute cross-training and labor-sharing strategies for efficient workflow and minimal disruption to service metrics.

  • Coaching employees in productivity, accuracy, and quality for both retail and mass customer routes.

  • Executing onboarding and training plans in partnership with mentors to ensure new hires align with leadership expectations.

  • Building strong relationships with the Sales and Product Management teams by addressing customer-impacting issues quickly and professionally.

When you'll work: Tuesday–Friday, 7:00 AM – 5:30 PM (or until work is completed)

Pay Range: $21.0-$23.00/hr.

Job Skill Requirements

• Fosters teamwork, collaboration, and trust.

• Verbal and written communication skills.

• Strong organization, problem-solving, and time management abilities.

• Detail-oriented and able to multi-task in a fast-paced environment.

• Ability to work independently, multi-task, and prioritize

• Computer proficiency, including Outlook, MS Word, and Excel.

• Excellent at verbal and written communication

• Present information clearly in one-on-one or small group settings.

• Flexible to work overtime, adjusted hours, and occasional weekends