Sales Associate

Job Description

Job Description

Job Summary:
The Ups Store #5128 is looking for a friendly and motivated individual to join our team as a Sales Associate. In this role, you will assist customers with their shipping, printing, and packaging needs while providing exceptional customer service. This is a part-time hourly position in the franchise industry located in Lake Charles, Louisiana. As a Sales Associate, you will be responsible for driving sales, maintaining a clean and organized store, and ensuring customer satisfaction.

Responsibilities:
- Greet customers in a friendly and professional manner
- Assist customers with shipping, printing, and packaging needs
- Process transactions, including cash and credit card payments
- Keep the store clean, organized, and well-stocked
- Promote and sell additional products and services offered by The Ups Store #5128
- Maintain knowledge of current promotions and services
- Handle customer inquiries and complaints in a timely and effective manner
- Collaborate with team members to meet sales goals and provide excellent customer service
- Follow all franchise operational policies and procedures
- Continuously strive to improve customer satisfaction and increase sales

Requirements:
- Excellent customer service skills
- Ability to multitask and work in a fast-paced environment
- Strong communication and interpersonal skills
- Basic math skills and ability to handle cash transactions
- Flexibility to work weekends and evenings as needed
- Previous retail or customer service experience is a plus

EEOC Statement:
The Ups Store #5128 is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace and welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Accommodations are available upon request for applicants with disabilities in all phases of the application and employment process.