Site Manager

Essential Duties and Responsibilities Oversee all day-to-day site activities, including operations, safety, compliance, customer service, scheduling, production/distribution support, and site readiness. Lead, schedule, train, and supervise site employees; coordinate work performed by contractors and vendors to ensure safe and efficient operations. Maintain and promote a strong safety culture by ensuring employees follow company policies, PPE requirements, equipment safety practices, and established site procedures. Administer and maintain safety meetings, stormwater prevention planning requirements, site inspections, SDS books, and related compliance documentation. Monitor operational workflow, equipment usage, productivity, inventory awareness, and site organization to identify and implement process improvements. Set the example for exceptional customer service by supporting customers, addressing concerns, and proactively resolving complaints or service issues. Identify and support local customer sales opportunities within the site area, partnering with sales leadership and other internal teams as needed. Assist customers and internal sales/accounting staff with product information, pricing, invoices, statements, accounts receivable, collections, and debit/credit memo questions. Operate or oversee the safe use of heavy equipment, including front loaders, forklifts, excavators, and other site equipment as needed. Communicate effectively with senior leadership, operations, sales, accounting, human resources, safety, hourly employees, vendors, and customers to support business needs. Education and Experience High school diploma or GED required; associate or bachelor’s degree in business, operations management, logistics, construction management, or a related field preferred. Three or more years of hands‑on supervisory or management experience in operations, distribution, building products, landscape materials, construction supply, mulch/soil products, or a similar environment preferred. Experience in the distribution of building products to contractors is preferred; counter‑based customer service or sales experience is a plus. Experience operating or managing the use of heavy equipment, including front loaders, forklifts, excavators, or similar equipment, is strongly preferred. Knowledge, Skills, and Abilities Strong leadership skills with the ability to coach, direct, and hold employees accountable while maintaining a positive work environment. Excellent verbal and written communication skills with the ability to work effectively with all levels of the organization. Strong customer service mindset with the ability to respond professionally to customer needs, concerns, and complaints. Ability to manage daily operational stress, prioritize competing demands, and make sound decisions in a fast‑paced environment. Working knowledge of site safety expectations, equipment safety, housekeeping, inspections, and basic compliance documentation. Ability to support basic administrative and business processes, including pricing questions, invoices, A/R, collections, and debit/credit memo support. Impeccable work ethic, reliability, willingness to learn, and a hands‑on leadership approach. Licenses / Certifications Valid driver’s license preferred and may be required depending on assigned location and business needs. Company‑required equipment training or certifications must be completed and maintained as applicable. Must successfully complete pre‑employment drug and alcohol screening and comply with Living Earth’s drug‑free workplace requirements. Supervisory Responsibilities This position supervises the following roles: Site employees, equipment operators, yard personnel, laborers, and other site support employees; contractors and vendors as assigned. Physical Requirements Ability to stand, walk, bend, reach, climb, and move throughout an outdoor production/distribution site for extended periods. Ability to work around and, when qualified, operate heavy equipment, machinery, trucks, and other site equipment safely. Ability to lift, carry, push, or pull up to 50 pounds as needed. Ability to work on uneven surfaces and in areas with dust, noise, moving equipment, and changing weather conditions. Work Environment Work is performed primarily in an outdoor yard, production, and distribution environment with regular interaction with customers, employees, vendors, and equipment operators. The position may be exposed to heat, cold, rain, dust, noise, traffic, heavy equipment, and other site‑related conditions. Personal protective equipment and strict adherence to safety procedures are required in designated areas. Schedule and Compensation Expected Schedule Full‑time schedule, generally Monday through Friday with a half day on Saturday, as required by business needs. Additional hours may be required during peak seasons, high‑volume periods, staffing needs, customer demands, or operational issues. #J-18808-Ljbffr